Restaurants Supervisor

3 weeks ago

Blue Mountains, Canada Blue Mountain Resort Full time

Seasonal (Seasonal)

**WHAT’S IN IT FOR ME?**
Resort perks:

- Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations
- Pass benefits for your family and discounted lift tickets you can share with your friends;
- Free rentals;
- Staff priced meals & Starbucks treats;
- Staff room rates at all our hotels;
- Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more

**Wage - 20.09 Plus Gratuities**

**Full Time - Seasonal**

**WHAT WILL I BE DOING?**
- Oversee the set-up, organization and service of the dining room and bar and to ensure that the highest standards of quality service be maintained.
- Responsible for scheduling staff, assigning responsibilities and delegating duties to servers and bartenders
- Mentor, coach and give feedback to staff on methods to improve service and guest satisfaction
- Ensure that gratuities for any group functions are tracked
- Responsible for all transactions that are rung into the POS and speak with accounting on any discrepancies
- Responsible for acting on guest comments and the resolution of concerns
- Update the supervisor log daily
- Work with our Health and Safety Advisor to ensure a safe working environment for staff
- Provide input to kitchen on menus, special events and presentation
- Assist the Manager, Restaurant Services with employee communication. Document information for reviews in employee files (both positive and negative) and contribute fresh ideas and motivation for the staff in these reviews
- Be an ambassador of our core values and mission statement
- Motivate servers with incentives and celebrations

**WHAT DO WE NEED FROM YOU?**
- 2-3 years experience in all aspects of dining room service
- Proven leadership and training ability
- Strong interpersonal skills
- Attention to detail
- Smart Serve
- WHMIS trained
- Previous supervisory experience

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**
Blue Mountain, Ontario’s largest mountain resort is nestled on the shores of Georgian Bay, located 90 minutes north of Toronto. Blue Mountain has become the four-season destination of the North, visited by more than 1.5 million guests a year. Winter at the resort boasts 43 ski and snowboard trails enhanced by a world-class snowmaking system. Summer months offer the largest downhill mountain biking facility in Ontario, Monterra Golf course, Ridge Runner Mountain Coaster, Cascade Putting Course, Timber Challenge Ropes Course, Wind Rider Triple Zips and a private beach property among other seasonal attractions. Year-round the resort attracts visitors to more than 1,000 luxury accommodation units and 45 unique concept restaurants, bars and retail stores in our pedestrian Village. 53,000 square feet of state

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world’s largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination’s unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.
- Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially._

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