Patrol Supervisor

Seasonal (Seasonal)

**WHAT’S IN IT FOR ME?**

Resort Perks:

- Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster
- Staff priced meals & Starbucks treats;
- Staff room rates at all our hotels;
- Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more

The Patrol Supervisor is responsible for assisting and coordinating the day-to-day operations of Patrol Services under the guidance of the On Hill, Coordinator. Supervisors will also be responsible for ensuring the ongoing safety of our guests by monitoring trail conditions and managing them effectively. Supervisors will work alongside all Patrol Service members proactively maintaining a safe environment with a high level of care for our guests.

Status: Full Time, Seasonal

Hourly Rate: $20.09

**WHAT WILL I BE DOING?**
- To assume responsible charge of the Patrol teams and provide leadership.
- The Patrol Supervisor will ensure that Patrol Service members act as Ambassadors to assist in wayfinding, answer questions and ensure that guests are in possession of the correct products to gain paid access to the hill etc.
- Oversee incident investigations and ensure proper documentation is completed
- Responsible for aiding in the training, performance measures, performance evaluations, and performance feedback for all reporting employees.
- Is vigilant in maintaining the communication stream and will work to cultivate team spirit and a cooperative work ethic.
- Assist in the development and adhere to standards set for excellence, and continually strives to improve guest experience, safety, and effectiveness.
- Responsible for implementing and coaching all departmental standards.
- Coordinate with Patrol Services to assist other Mountain operations departments with on hill activities.
- Meeting the operating expectations as they relate to guest experience, safety, and effectiveness.
- Is vigilant of and informs Management (or corrects) unusual or unsafe behavior within the department, or anywhere on resort.

**WHAT DO WE NEED FROM YOU?**
- Must be 18 years of age and hold a valid G driver’s license
- Previous leadership experience an asset
- Preference given to those holding First Aid / CPR instructor certifications
- Strong Intermediate skier/snowboarder and XC riding/hiking skills and be able to ski/ride/hike all shifts and areas of the resort
- Must possess excellent Employee and Public Relations skills and be of a friendly and co-operative nature
- Must have previous Patrol experience
- Knowledge and understanding of emergency response
- Knowledge and experience in a four-season resort setting an asset
- Required to complete a satisfactory criminal record check

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**
Blue Mountain, Ontario’s largest mountain resort is nestled on the shores of Georgian Bay, located 90 minutes north of Toronto. Blue Mountain has become the four-season destination of the North, visited by more than 1.5 million guests a year. Winter at the resort boasts 43 ski and snowboard trails enhanced by a world-class snowmaking system. Summer months offer the largest downhill mountain biking facility in Ontario, Monterra Golf course, Ridge Runner Mountain Coaster, Cascade Putting Course, Timber Challenge Ropes Course, Wind Rider Triple Zips and a private beach property among other seasonal attractions. Year-round the resort attracts visitors to more than 1,000 luxury accommodation units and 45 unique concept restaurants, bars and retail stores in our pedestrian Village. 53,000 square feet of state

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world’s largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination’s unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.
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