Receptionist/customer Service Representative

5 months ago

Surrey, Canada KVC industries Full time

**About us**

**KVC Industries** is a leading distributor serving the Industrial Valves, Fittings, Plumbing and Heating Industries, with locations in British Columbia and Ontario. We are committed to providing our customers “service that exceeds expectations”, and team members an exciting and positive workplace with excellent growth potential.

Full-time **Customer Care Representative** Industrial Valves/Plumbing/Heating Distribution

**KVC Industries** is a leading distributor serving the Industrial Valves, Fittings, Plumbing and Heating Industries, with locations in British Columbia and Ontario. We are committed to providing our customers “service that exceeds expectations”, and team members an exciting and positive workplace with excellent growth potential. We are currently in search of a career orientated person to join our team at our South Surrey Head Office location.

As a Customer Care Representative, you are the first point of contact and the face, character, and heart of our organization. You will be responsible for answering and directing incoming calls, order entry, invoicing, product and pricing inquiries, order tracking, and ensuring that our service consistently exceeds customer expectations.

Your job duties are, but not limited to:
**Job Duties & Responsibilities**:

- Responding to inquiries and processing incoming calls and orders
- Entering orders into system
- Customer Invoicing
- Order Tracking
- Providing product information, pricing quotations and follow-up on quotes
- Developing and maintaining positive customer relationships
- Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
- Responds to requests for order changes, including the maintenance of customer information files
- Communicates order/customer changes to the appropriate personnel/departments
- Working closely with others to ensure customer needs are met
- Other duties as required

As a member of our Head Office team, it is important that you posses the following skills in order to succeed:
**Skills & Competencies**:

- Exceptional customer service skills
- Excellent interpersonal & communication skills, both verbal and written
- Impeccable organizational skills with attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment

**Qualifications & Education**:

- Minimum grade 12 education
- Experience using Microsoft Office, Netsuite and/or other ERP software
- Knowledge of the industrial valve and fittings, and/or plumbing and heating industry or a background in related products or services would be considered an asset.

If you want to join a growing company with a dynamic culture that truly values and rewards you for a job well done, then we encourage you to submit your resume.

**Compensation for this position ranges from $39,520 - $50,960, based on experience.**

After your probationary period, you will be entitled to benefits that include a medical, dental, vision plan, Life & LTD insurance, education allowance and an RRSP program, in addition to excellent career growth potential.

**Job Types**: Full-time, Permanent

Pay: $19.00-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Receptionist - Customer Service Representative

    3 weeks ago

    Surrey, British Columbia, Canada White Moon Immigration Ltd. Full time

    Job Title: ReceptionistWe are seeking a highly organized and detail-oriented Receptionist to join our team at White Moon Immigration Ltd. As a Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and administrative support.Key Responsibilities:Provide administrative support to the team,...

  • Customer Service Representative

    3 weeks ago

    Surrey, British Columbia, Canada V-CAN Engineering Inc. Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at V-CAN Engineering Inc. as a Receptionist.The ideal candidate will have a secondary (high) school graduation certificate and some experience in a similar role. As a Receptionist, you will be responsible for greeting people and directing them to contacts...

  • Receptionist - Customer Service Representative

    3 weeks ago

    Surrey, British Columbia, Canada White Moon Immigration Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at White Moon Immigration Ltd. As a key member of our front-line staff, you will be the first point of contact for clients and visitors, providing exceptional customer service and ensuring a positive experience for all.Key ResponsibilitiesProvide exceptional...

  • Receptionist

    2 weeks ago

    Surrey, Canada CDI College Full time

    **Your Role in a Snapshot**: "Be the friendly face of our campus—join us as our Receptionist!" **Position**:Receptionist **Location**: Surrey,BC **Compensation**:$20/hr **Job Type**: Full Time, Permanent, Onsite **Hours of work**: 1:00 PM- 9:00 PM **Expected Start Date**:18 November 2024 **Your Day to Day**: The Receptionist will at various times be...

  • Customer Service Representative

    5 months ago

    Surrey, Canada Raydar Autobody Full time

    Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you! Sunnyside Auto Body is seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. **About Sunnyside Auto Body**: At Sunnyside Auto Body, we are more than just...

  • Customer Service Representative

    2 months ago

    Surrey, British Columbia, Canada Chaggar Immigration Services Inc. Full time

    Job SummaryChaggar Immigration Services Inc. is seeking a highly organized and detail-oriented Receptionist to join our team. As a Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.Key ResponsibilitiesClient Communication: Respond to client...

  • Customer Service Representative

    2 months ago

    Surrey, British Columbia, Canada Chaggar Immigration Services Inc. Full time

    Job SummaryChaggar Immigration Services Inc. is seeking a highly organized and detail-oriented Receptionist to join our team. As a Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.Key ResponsibilitiesClient Communication: Respond to client...

  • Customer Service Representative

    3 weeks ago

    Surrey, British Columbia, Canada Suncoast Immigration Services Inc. Full time

    Job Title: ReceptionistWe are seeking a highly organized and detail-oriented Receptionist to join our team at Suncoast Immigration Services Inc.Key Responsibilities:Provide exceptional customer service to clients and visitors, responding to inquiries and resolving issues in a professional and courteous manner.Manage and maintain accurate records and logs,...

  • Financial Customer Service Representative

    5 months ago

    Surrey, Canada Universal TV Service Centre Full time

    Universal TV Service Centre is seeking a full-time Customer Service Representative to join our team. This position will be responsible for providing support to our customers by responding to customer inquiries, resolving customer complaints and ensuring customer satisfaction. The Customer Service Representative will have a high level of customer service...

  • Receptionist

    5 months ago

    Surrey, Canada Merit Kitchens Full time

    At Merit Kitchens, the Receptionist is responsible for a wide variety of clerical office duties in support of company administration. This includes greeting and screening visitors, answering, and referring inbound telephone calls. The receptionist will also support other departments with administrative tasks and assist in organizing staff events. **Job...

  • Customer Service Representative

    3 weeks ago

    Surrey, British Columbia, Canada East to West Leasing Ltd. Full time

    Job SummaryWe are seeking a skilled Receptionist to join our team at East to West Leasing Ltd. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.Key ResponsibilitiesSend invoices and receive paymentsPerform clerical duties, such as filing and sorting mailAnswer telephone calls and relay...

  • Beauty Salon Receptionist

    3 weeks ago

    Surrey, British Columbia, Canada Hair House Salon Ltd. Full time

    Job Title: Beauty Salon ReceptionistJob Summary: We are seeking a highly skilled and customer-focused receptionist to join our team at Hair House Salon Ltd. As a receptionist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service.Key Responsibilities:Provide a warm and welcoming experience...

  • Customer Service Representative

    3 weeks ago

    Surrey, British Columbia, Canada Kiran's Beauty Salon Ltd.] Full time

    Job SummaryWe are seeking a skilled Receptionist to join our team at Kiran's Beauty Salon Ltd. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.Key ResponsibilitiesProvide exceptional customer service to clients and visitorsManage front desk operations, including answering phones and responding to...

  • Customer Service Representative

    3 weeks ago

    Surrey, British Columbia, Canada Suncoast Immigration Services Inc. Full time

    Job SummaryWe are seeking a highly organized and customer-focused Receptionist to join our team at Suncoast Immigration Services Inc. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service to clients and visitorsManage...

  • Customer Service Representative

    3 weeks ago

    Surrey, British Columbia, Canada Happy Haircut & Beauty Salon Full time

    We are seeking a skilled Receptionist to join our team at Happy Haircut & Beauty Salon. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesGreet and direct clients to our stylists and service areas.Provide information to clients and the public, including answering...

  • Customer Service Representative

    3 weeks ago

    Surrey, British Columbia, Canada V-CAN Engineering Inc. Full time

    V-CAN Engineering Inc. is seeking a skilled Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service and ensuring a smooth day-to-day operation.Key ResponsibilitiesCustomer Service: Greet visitors, respond to inquiries, and direct them to the appropriate contact or service...

  • Customer Service Representative

    2 weeks ago

    Surrey, British Columbia, Canada Harkaran Singh personal Real Estate Full time

    We are seeking a skilled Receptionist to join our team at Harkaran Singh personal Real Estate. As a key member of our front office, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients and visitors.Key ResponsibilitiesGreeting and Directing: Greet people and direct them to the appropriate...

  • Customer Service Representative

    2 months ago

    Surrey, British Columbia, Canada Harkaran Singh personal Real Estate Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Receptionist at Harkaran Singh Personal Real Estate. As the first point of contact for our clients and visitors, you will play a critical role in providing exceptional service and support.Key ResponsibilitiesCustomer Service: Greet clients and visitors,...

  • Customer Service Representative

    2 months ago

    Surrey, British Columbia, Canada Harkaran Singh personal Real Estate Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Receptionist at Harkaran Singh Personal Real Estate. As the first point of contact for our clients and visitors, you will play a critical role in providing exceptional service and support.Key ResponsibilitiesCustomer Service: Greet clients and visitors,...

  • Customer Service Representative

    3 weeks ago

    Surrey, British Columbia, Canada Surprise Nails Ltd. Full time

    We are seeking a skilled Receptionist to join our team at Surprise Nails Ltd. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.Key ResponsibilitiesFront Desk Operations: Greet clients and direct them to the relevant service areas.Information Provision: Provide basic information to clients and the...