Receptionist

2 months ago

Surrey, Canada CDI College Full time

**Your Role in a Snapshot**:
"Be the friendly face of our campus—join us as our Receptionist"

**Position**:Receptionist
**Location**: Surrey,BC

**Compensation**:$20/hr

**Job Type**: Full Time, Permanent, Onsite

**Hours of work**: 1:00 PM- 9:00 PM

**Expected Start Date**:18 November 2024

**Your Day to Day**:
The Receptionist will at various times be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the College:

- **Front Desk Management & Customer Service**: Serve as the main point of contact at the campus by answering calls, greeting visitors, and ensuring a professional, welcoming atmosphere. Oversee security access and maintain the appearance of the reception area.
- **Administrative Campus Support**: Assist campus staff and instructors with daily tasks, coordinate campus events (e.g., Orientations), and maintain student databases for transcripts, attendance, and communication. Oversee entrance and make-up exams, and manage internal messaging.
- **Document & Information Management**: Maintain an organized filing system for easy document access, distribute campus information, and ensure requests and tasks are followed up on to meet deadlines.
- **Supply & Equipment Management**: Monitor and order office supplies, coordinate with external vendors for maintenance, and ensure campus equipment is functioning well.
- **Professional Conduct & College Standards**: Demonstrate professionalism and respect for students, staff, and college policies. Exhibit strong interpersonal skills and maintain a thorough knowledge of college procedures.

**What You Bring to the Table**:
To be successful in the Receptionist position, individuals must be committed to developing, maintaining and demonstrating the following:

- **Education & Experience**: High school diploma with basic training in office practices, customer service, and communication; 1-3 years of experience in a receptionist role or a similar combination of education and experience..
- **Customer Service & Communication**: Strong customer service skills, a professional attitude, and the ability to represent the College’s commitment to quality service.
- **Technical Proficiency**: Skilled in MS Office (Word, Excel, Outlook, PowerPoint) and capable of operating office equipment such as fax and photocopy machines; proficient in keyboarding with a speed of 40 wpm and accuracy.
- **Organizational Skills**: Able to handle multiple tasks, manage priorities effectively, and complete work accurately and on time, even under pressure.
- **Independent Work & Judgment**: Capable of working independently with mínimal supervision, demonstrating good judgment and the ability to stay calm and focused in busy situations.

**Bonus Points For**:

- **Experience with Student Information Systems**: Familiarity with campus or student database systems for managing records efficiently.
- **Event Coordination Experience**: Skills in organizing and coordinating campus or office events, enhancing campus community engagement.
- **Advanced Customer Service Training**: Additional certifications or courses in customer service or conflict resolution.

**Job Types**: Full-time, Permanent

Pay: $19.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off

Schedule:

- Evening shift

Work Location: In person

Expected start date: 2024-11-18

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