Clinic Manager
7 months ago
Enriched Med Spa is dedicated to creating a welcoming environment for all of our clients and all their medical aesthetic needs. Our team is growing and we’re looking for a Med Spa Manager that exemplifies professionalism, organization, and attention to detail to represent Enriched and ensure every client experience is exceptional.
Role: Full-time, permanent
Start Date: ASAP
Your Impact:
- Acting as clients’ first impression of the Enriched team and experience, you’ll greet clients with warmth and professionalism
- Maintain trusted and meaningful relationships through unparalleled client experiences through clear and thorough communication, and creative problem solving, when needed
- Leverage our client management software (AestheticsPro) to optimize organization of the team’s schedule, while handling client payments and appointment bookings
- Develop a strong understanding of the services and treatments offered at Enriched Med Spa in order to speak about them confidently to clients, converting questions to booked consultations or appointments
- Maintain all client records with respect, care, and confidentiality
- Manage and place order inventory of retail products and supplies on a weekly basis in an efficient and optimal order
What You Bring to the Team:
- 3+ years of experience in a customer service/client focused role
- 2+ years of experience in a med spa or spa environment
- Knowledge of medical aesthetics, skincare, and/or cosmetic injections
- Tech savviness and strong proficiency in the Google Workspace/Suite and Instagram
- Ability to maintain quality and attention to detail across various responsibilities and priorities
- Well developed professionalism to consistently create a positive experience for every client from start to finish
- A team player mindset, always taking initiative, and prioritizing success of the whole team
- Integrity and honesty; understanding the value of sharing and receiving positive and constructive feedback
- An interest in medical aesthetics is a plus
- Must be open to travel between our 2 locations if needed (Vaughan and East Gwillimbury)
Why You’ll Love Working at Enriched:
- We frequently offer professional training opportunities so you can expand your product and treatment knowledge while refining your skills
- We strive to create a positive, feedback-oriented, and team-driven environment, so you enjoy coming to work
- We offer health benefits because we believe in investing in our team’s physical, mental, and emotional well-being
- You’ll have opportunities to take control on your own earnings ie. product sales commissions, client gratuity
- Not a parking meter in sight - we have free and accessible parking on the premises
- We want you to believe in the treatments and products you’re working with, so discounts on both are offered to everyone on the team
Please note that the compensation range listed may vary based on your professional experience.
**Job Types**: Full-time, Permanent
Pay: From $23.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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