Partner Services Representative

5 days ago


Saint John, Canada Bicom Systems BA Full time
p>Bicom Systems was founded in 2004 and has grown to become a leading global company, employing people worldwide. Our teams manufacture, distribute, and support unified communications end-to-end software solutions to SMBs, Enterprises, Call Centers, and above all – Telecommunication Service Providers.Currently, our clients are using our virtualization solution, SERVERware, and our PBX telecommunications solution, PBXware on tens of thousands of unique instances. Millions of end-users are using our VoIP phone and application solutions, Meeting, gloCOM GO, and gloCOM, and consuming tens of millions of daily calls and meetings. strong>
Our Customer Operations team is looking for a Partner Success Representative in Saint John, New Brunswick. li>Handle partner inquiries via phone and email, resolving or escalating as needed.Provide guidance and resources to help clients grow their sales.Use tools like SalesForce, Jira, Confluence, Miro, and Google Drive for collaboration.Proficient in spoken and written English.Strong computer skills.Previous experience with a Software/Telecommunications CompanyKnowledge of Salesforce, Jira, and Confluence.Fluent in additional languages (French, Spanish, etc.)Comprehensive benefits package, including health and dental coverageRRSP matching program Fitness membershipMental health support and coverageGrowth opportunities and a flexible, hybrid work cultureTeam Building Events Company bonuses

Find out more about us on Facebook, LinkedIn and www.bicomsystems.



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