Clinic Receptionist

3 weeks ago


Richmond Hill, Canada Yonge Rehab Full time

Yonge Rehab now has a position opened for a full time **Clinic Reception ** to work from 12:00 pm to 8:00 pm Monday - Friday.

**Duties and Responsibilities**:

- Schedule daily staffing, manage store work flow, and supervise each staff to accomplish their daily tasks
- Prepare the monthly promotion materials and update customer loyalty Programs
- Be on time for shift and maintain consistent, regular attendance record
- Properly open and close clinic each day according to Standard Operating Procedures; complete daily book-keeping and ensure that the check-in and payment process is handled in accordance with company policy by processing cash, credit card and credit transactions accurately thus protecting the company’s assets.
- Acknowledge and greet everyone who enters and leaves our facilities; accurately book, change and cancel appointments; handle guests’ questions and concerns promptly, professionally and courteously
- Maintain a clean; safe, fully stocked and well organized work area.

**Position Requirements**:

- Previous Clinic Reception / Administrative experience preferred
- Knowledge of computer programs; familiarity with "Telus” Billing System, “Jane” Booking System, and other individual Direct Billing systems is a Plus
- Must be detail-oriented and have ability to multi-task
- Ability to be efficient and productive in a fast-paced environment
- Must have enthusiasm and possess excellent customer service skills.
- Enjoy working with people and possess a friendly and outgoing personality.
- Excellent communication and listening skills, both oral and written
- Must be a team player
- Mandarin is a bonus

**Job Types**: Full-time, Fixed term contract
Contract length: 24 months

**Salary**: $17.00-$20.00 per hour

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

COVID-19 considerations:
To keep our staffs and customers as safe as possible, we've installed clear plastic barriers, and provided masks, gloves, and hand sanitizers. All clients are required to wear masks all the time. Rooms and common areas are disinfected after each patient.

**Education**:

- Secondary School (preferred)

Work Location: In person


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