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Medical Receptionist

7 months ago

Richmond Hill, Canada Optima Foot Clinic Full time

**Company description**

A busy foot clinic serving all age patients who have needs to take care of their feet.

**Job description**

**Description**
Under the direction of the Podiatrist / Chiropodist, the Receptionist/ Clinical Administrator is responsible for providing support in an administrative setting for our busy clinic.

The position will be part-time hours (8-24 hours per week) and a full time position ( may including weekend). We are looking for someone who is able to work any days of Monday to Friday or Saturday

Position Duties Providing reception and assistant duties to the office including but not limited to:

- Answering a multi-line phone system with inquiries from patients and other healthcare professionals
- Scheduling appointments using EMR software
- Producing invoices, handling payments and point of sale transactions, balancing the end of day payments
- Maintaining electronic patients’ files within the EMR system
- Scanning and linking documents to patient files as well as completing and printing forms as required
- Entering medical data into the EMR system as well as updating patient, physician, and insurance information
- Assisting with medical histories of patients, escorting them into clinical rooms, and keeping track of appointment times
- Preparing paperwork for orthotic orders, receiving shipments of products, and ensuring patients have appointments to collect their orders in a timely fashion
- Understanding and using college-required sterilizing techniques and equipment to clean podiatry instruments and create surgical packs
- Keeping a record of inventory for podiatry and office supplies, and notifying the lead Chiropodist of inventory shortages for order
- Maintaining a professional atmosphere at the front desk, and running the office efficiently and with accuracy

We are looking for an individual who is:

- Well organized, Friendly and caring for patients
- Team Player
- Self Motivated
- Must be able to Multitask
- Fluent in English with great communication skills
- Preferred to know another language, such as Mandarin and Cantonese
- Exceptional Customer Service Skills
- Knowledge of basic payroll and HR

**Essential Skills and Abilities**
- Computer use (Microsoft Word, Excel, Chrome, Google/GSuite, Jane)
- Marketing skills
- Problem-solving and decision making
- Working independently and with a team
- Strong oral and written communication
- Manderin speaking is an asset
- Organized, Detail-oriented
- Managing appointments in a scheduling system
- Creating and maintaining client and office records
- Perform general clerical duties

**Requirements**:
**Dental / Foot Clinic / Chiropractor Reception experience an Asset**
- At least 2 years of experience as a sales person or a receptionist
- Sales and social Media experience is an asset
- Must be able to Multi-Task in a fast-paced clinic

**Job Type**: Part-time
Part-time hours: 8-12 per week

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Flexible schedule
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Commission pay

Application question(s):

- What's your availability?

**Experience**:

- Sales or Medical Secretaries & Patient Registrars: 1 year (required)

Work Location: In person