Front Desk Receptionist
1 month ago
**Job Summary**
**Duties**
- Greet and welcome patients and visitors as they arrive at the office.
- Manage incoming phone calls, providing information and directing calls to appropriate personnel.
- Handle patient check-ins and check-outs efficiently, including POS billing and insurance direct billing.
- Maintain accurate patient records and ensure all documentation is up-to-date using Jane App scheduling software.
- Assist with clerical duties including data entry, filing, and proofreading documents.
- Familiarity with social media platform management (eg. Facebook, Instagram, etc) for the clinic is an asset.
- Fluency in Mandarin/Cantonese is an asset.
**Skills**
- Strong customer support skills with a focus on patient care; Affinity for building rapport with clients.
- Proficient in using computerized systems for scheduling and record management using Jane App.
- Prior experience in a wellness clinic setting is preferred but not required.
- Excellent phone etiquette to ensure clear communication with current and prospective clients.
- Strong administrative skills with attention to detail for accurate record keeping.
- Ability to multitask effectively in a fast-paced environment.
- Strong proofreading abilities to ensure accuracy in all written/digital communications.
Join our team as a Front Desk Receptionist where you can make a positive impact on our patients' experiences while developing your skills in a supportive environment.
**Job Types**: Part-time, Permanent
Pay: $17.22-$22.00 per hour
Expected hours: 20 - 26 per week
Additional pay:
- Bonus pay
**Benefits**:
- Casual dress
- Company events
- Discounted or free food
- On-site parking
- Store discount
- Wellness program
Schedule:
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have experience with Social Media Management?
**Education**:
- Secondary School (required)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
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