Office Associate

6 months ago

Mississauga, Canada KGraph Immigration Consultancy Inc. Full time

KGraph is a leading immigration firm specializing in providing comprehensive services for individuals aspiring to study, work, or settle in Canada. With a global clientele, we are dedicated to delivering exceptional experiences and expert guidance throughout the immigration process. We are seeking a skilled and organized Office Administrator cum Receptionist to join our team for our Mississauga office. As an Office Administrator cum Receptionist, you will play a crucial role in maintaining smooth operations and providing excellent customer service to our clients.

**Responsibilities**:
Reception and Front Desk Management:

- Welcome visitors and provide them with a positive first impression of our firm.
- Answer incoming calls, address inquiries, and transfer calls to the appropriate person.

Client Support and Coordination:

- Assist clients with their inquiries, providing accurate information, and directing them to the relevant team members.
- Schedule appointments and manage calendars for the team.
- Coordinate meetings, conference calls, and other client-related activities.

Administrative Support:

- Perform general administrative duties, including data entry, filing, and document management.
- Maintain office supplies and equipment, ensuring an organized and well-stocked work environment.
- Assist with travel arrangements and accommodation bookings for team members, as needed.

Office Operations:

- Ensure the smooth operation of day-to-day activities, including managing office facilities, coordinating maintenance requests, and liaising with external vendors.
- Maintain office cleanliness and tidiness.

Communication and Correspondence:

- Manage incoming and outgoing correspondence in a timely and professional manner.

Database Management:

- Maintain client databases and update records accurately.
- Ensure data integrity and confidentiality.

Team Support:

- Collaborate with team members to provide administrative and operational support as required.
- Assist with ad-hoc projects and tasks as assigned by management.

**Requirements**:

- Proven experience as an office administrator, receptionist, or similar role.
- Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
- Strong interpersonal skills and a friendly demeanor, with the ability to communicate effectively with clients and colleagues.
- Proficient computer skills, including Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
- Attention to detail and accuracy in handling administrative tasks.
- Professional and polished appearance.
- Strong written and verbal communication skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Flexibility and adaptability to work in a dynamic and fast-paced environment.

**Salary**: $17.00-$20.00 per hour

Work Location: In person

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