Clinical Services Manager

5 months ago

Etobicoke, Canada William Osler Health System Full time

**Company Description**
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today

Reporting to the Director, Surgery and Ambulatory Care, the Clinical Services Manager is responsible for ensuring the delivery of safe, efficient and patient centered care.

Accountabilities:

- Developing and implementing the clinical service, functional and strategic plans for the department in collaboration with the broader program leadership team
- Identifying the required organizational supports and structures for safe and efficient operation for the department
- Enhancing the community linkages to support patients and their families
- Establishing a professional practice climate that encourages a multi-disciplinary approach to patient care
- Ensuring that patient care is provided according to professional practice and corporate standards
- Manage all aspects of employee relations including: human resource planning; recruitment, performance management; coaching/mentoring and professional development
- Actively supporting the development of new innovative programs and engagement initiatives
- Effectively managing the financial, human, physical space and equipment of the departments in alignment with Osler’s strategic plans
- Developing effective processes for selecting, evaluating and maintaining material/equipment needed for enhancing patient care
- Developing and maintaining effective interdepartmental relationships and team-focused culture
- Identifying initiatives and opportunity to continuously improve the patient and family experience at Osler

**Qualifications**
- Registered Nurse with a Bachelor of Science degree required
- Currently registered and in good standing with the College of Nurses of Ontario required
- Masters prepared in a healthcare related field preferred
- CNA certification in perioperative nursing preferred
- A minimum of two years management/leadership experience involving multidisciplinary teams preferably in a perioperative setting
- Demonstrated ability to establish effective interpersonal relationships and collaboration with interdisciplinary teams and external regional partners
- Effective leadership skills with the proven ability to develop strong teams
- Strong project management skills and a demonstrated ability to effectively plan and implement new initiatives
- Ability to manage multiple competing priorities in a fast-paced environment
- Excellent problem solving and change management skills
- Excellent oral, interpersonal, and written communication skills
- Ability to travel between all Osler sites
- Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

**Additional Information**

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

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