Call Center Representative
7 months ago
**Job Summary**:
As a Call Center Representative specializing in IT Systems Firmware, you will be the primary point of contact for customers seeking assistance with firmware-related issues in their IT systems.
**Key Responsibilities**:
Customer Interaction:
- Provide clear and concise explanations of firmware concepts and troubleshoot firmware-related problems.
Technical Support:
- Diagnose and resolve firmware-related issues in IT systems, including servers, storage devices, and networking equipment.
- Guide customers through firmware updates, installations, and configurations.
Documentation:
- Maintain accurate and detailed records of customer interactions, firmware issues, and resolutions in the CRM system.
- Create and update knowledge base articles to assist customers and internal teams.
Collaboration with Other Teams:
- Collaborate with the development and hardware support teams to address customer concerns and provide comprehensive solutions.
- Communicate effectively with internal teams to share insights and contribute to continuous improvement.
**Qualifications**:
- High School Diploma or the equivalent.
- Proficient data entry skills.
- Willingness to learn and to take on new challenges.
**Job Types**: Full-time, Part-time
**Salary**: $22.90-$26.85 per hour
Expected hours: 20 per week
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Education**:
- Secondary School (preferred)
Ability to Commute:
- Kingston, ON (required)
Ability to Relocate:
- Kingston, ON: Relocate before starting work (required)
Work Location: In person
-
Automotive Business Development Representative
6 months ago
Kingston, Canada JIM THOMPSON CHRYSLER Full timeOnline Sales Assistant / Business Development Representative Our team is growing AGAIN!! Are you seeking a challenging and rewarding career? Do you have call center experience but would like to take it to the next level? Consider joining our BDC Team!! Duties will include, but are not limited to: - Replying to online inquiries from potential and existing...
-
Automotive Business Development Representative
7 months ago
Kingston, Canada JIM THOMPSON CHRYSLER Full timeOnline Sales Assistant / Business Development Representative Our team is growing AGAIN!! Are you seeking a challenging and rewarding career? Do you have call center experience but would like to take it to the next level? Consider joining our BDC Team!! Duties will include, but are not limited to: - Replying to online inquiries from potential and existing...
-
Showroom Manager/call Center Representative
7 months ago
Kingston, Canada Lifestyle Home Products Full timeAt Lifestyle Home Products, we don’t just accept differences - we celebrate them. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, supported, and has the opportunity to reach their full potential. **What You’ll Be Doing** **In order to be considered for this role you must...
-
Showroom Manager/call Center Representative
6 months ago
Kingston, Canada Lifestyle Home Products Full timeAt Lifestyle Home Products, we don’t just accept differences - we celebrate them. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, supported, and has the opportunity to reach their full potential. **What You’ll Be Doing** **In order to be considered for this role you must...
-
Showroom Manager/call Center Representative
6 months ago
Kingston, Canada Lifestyle Home Products Full timeAt Lifestyle Home Products, we don’t just accept differences - we celebrate them. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, supported, and has the opportunity to reach their full potential. **What You’ll Be Doing** At the Lifestyle Home Products Showroom, you will...
-
Customer Support Representative
6 months ago
Kingston, Canada Casino Time Full time**Overview**: At Casino Time Inc, we are inspired by our shared passion for success and innovation, while empowering the people around us to achieve their goals. We are on the hunt for passionate, hardworking, and fun individuals to join a winning team. Your future is here at Casino Time! ** Full Time Hourly Position - Weeknight and Weekend Availability...
-
Customer Support Representative
7 months ago
Kingston, Canada Casino Time Full time**Overview**: At Casino Time Inc, we are inspired by our shared passion for success and innovation, while empowering the people around us to achieve their goals. We are on the hunt for passionate, hardworking, and fun individuals to join a winning team. Your future is here at Casino Time! ** Full Time Hourly Position - Overnight and Weekend Availability...
-
Customer Support Representative
7 months ago
Kingston, Canada Casino Time Full time**Job Description - Customer Support Representative** **Overview**: Casino Time is a new iGaming operator within Ontario's regulated Charitable Gaming industry, which has been proudly providing direct fundraising to over 2000 charities for over 50 years. Casino Time is 100% Canadian owned and operated, and is dedicated to serving the Ontario region...
-
Customer Support Representative
7 months ago
Kingston, Canada Casino Time Full time**Job Description - Customer Support Representative** **Overview**: Casino Time is a new iGaming operator within Ontario's regulated Charitable Gaming industry, which has been proudly providing direct fundraising to over 2000 charities for over 50 years. Casino Time is 100% Canadian owned and operated, and is dedicated to serving the Ontario region...
-
Customer Support Representative
7 months ago
Kingston, Canada Casino Time Full time**Overview**: At Casino Time Inc, we are inspired by our shared passion for success and innovation, while empowering the people around us to achieve their goals. We are on the hunt for passionate, hardworking, and fun individuals to join a winning team. Your future is here at Casino Time! ** Full Time Hourly Position - Weeknight and Weekend Availability...
-
Distribution Center Administrator
7 months ago
Kingston, Canada Coca-Cola Canada Bottling Limited Full time**About Us**: **Proudly Canadian and Independently Owned, we are Coke Canada Bottling!** Coke Canada Bottling is Canada's premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centres, and five production facilities nationwide. We have a 120-year heritage of manufacturing,...
-
Distribution Center Administrator 6 Month
7 months ago
Kingston, Canada Coca-Cola Canada Bottling Limited Full time**About Us**: **Proudly Canadian and Independently Owned, we are Coke Canada Bottling!** Coke Canada Bottling is Canada's premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centres, and five production facilities nationwide. We have a 120-year heritage of manufacturing,...
-
Customer Experience Representative
7 months ago
Kingston, Canada John's Auto Service Full timeJob Overview: We are seeking a Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. Initial Duties: - Greeting and interacting with clients - Answering phone calls - Scheduling appointments -...
-
Customer Service Representative
5 days ago
Kingston, Canada U-Haul Full timeJob description **CUSTOMER SERVICE REPRESENTATIVE** Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers...
-
Distribution Center Administrator
7 months ago
Kingston, Canada Coca-Cola Canada Bottling Limited Full time**About Us**: **Proudly Canadian and Independently Owned, we are Coke Canada Bottling!** Coke Canada Bottling is Canada's premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centres, and five production facilities nationwide. We have a 120-year heritage of manufacturing,...
-
Customer Care Representative
3 days ago
Kingston, Canada Taylor AutoMall Full timeTaylor AutoMall is growing and has an immediate opening for a full-time BDC Customer Care Representative. The Customer Care Representative’s primary function is to ensure that all customer inquiries are handled in the most friendly and efficient manner while booking appointments for the Service department. We are looking for an individual who is driven to...
-
Sales Representative
3 months ago
Kingston, Canada Cellcom Communications Full timeFounded in 1985, Cellcom Communications, **Authorized Bell Dealer**, stands out through his leadership and strong growth. Cellcom Communications is not only retail and business sales, but also a great, dedicated and passionate team! We are currently looking for a **Sales Representative** to join our team at **Kingston Bell Center.** **This is what we offer...
-
Sales Representative
6 months ago
Kingston, Canada Cellcom Communications Full timeFounded in 1985, Cellcom Communications, **Authorized Bell Dealer**, stands out through his leadership and strong growth. Cellcom Communications is not only retail and business sales, but also a great, dedicated and passionate team! We are currently looking for one or two **Sales Representative** to join our team at **Bell Kingston center.** **This is what...
-
Customer Service Representative
1 day ago
Kingston, Canada Lifemark Health Group Full time**Customer Service Representative** - Lifemark Health Group** The Customer Service Representative** **is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with...
-
Part Time Retail Sales Representative Canada Fe
7 months ago
Kingston, Canada Advantage Solutions Full timeSummary: **Part Time Retail Sales Representative** At our company, we grow people, brands, and businesses. We are hiring a Part Time Retail Sales Merchandiser who can work effectively with store management to increase retail sales and execute client-driven merchandising that exceed the client’s expectations. The Retail Sales Merchandiser drives sales and...