Administrative Manager
2 weeks ago
**Administrative Manager**
**1.0 EFT, 1 year term
**Working closely with the Management Team, and the other partners of Access
NorWest, in a collaborative and integrated service environment, the Administrative
Manager will lead the Primary Care Assistants team, including providing daily guidance
& supervision in the areas of customer service, teamwork, and daily work.
Responsibilities will also include privacy officer responsibilities, scheduling, hiring,
performance appraisal and management, and disciplinary action as required. Full
cycle medical billing also a key role, including third party billing, ie. WCB and
reconciliation. The Manager will also be responsible for stats and reporting, and will act
as a liaison with maintenance crews, property managers, cleaning companies, security
companies, and other vendors/services as required for day to day operations and
special projects such as building renovations.
Qualifications:
- A post-secondary Diploma/Certificate in an applicable field required, with a
focus on Customer Service preferred (ie Certificate in Applied Management:
Customer Service Specialization)
- Minimum 4 years experience supervising staff
- Previous experience in office management and/or supervision in a medical
office/health clinic setting required.
- Minimum 2 years experience as a medical office assistant or equivalent
preferred
- Experience as Privacy Officer and with PHIA legislation an asset
- Experience and knowledge working with diverse staff, programs and client
populations
- Excellent communication and organizational skills
- Ability to multi-task in a fast-paced environment
- Adaptable, flexible character with creative problem solving aptitude
- Exceptional customer service skills with ability to act as a role model and mentor
new staff
- Ability to work collaboratively within an interdisciplinary team environment
- Child/elder abuse and criminal records check required
- Valid driver’s license and access to a vehicle
- Proficient use of MS Office
- Proficient use and knowledge of EMR (Accuro preferred) and medical billing
software required, experience with third party billing, eg. WCB and reconciliation
Work availability: days, evenings, weekends
Trina Raine, HR Coordinator
NorWest Co-op Community Health
785 Keewatin Winnipeg, MB R2X 3B9
**NorWest Co-op Community Health values and supports diversity, equity and inclusion**
**and encourages all qualified individuals to apply. We also encourage members of**
**expressed interest but only those selected for an interview will be contacted.
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