![Hintonburg Pottery](https://media.trabajo.org/img/noimg.jpg)
Sales Associate and Administrative Assistant
4 weeks ago
**Hintonburg Pottery is adding to our creative team**
Hintonburg Pottery is a welcoming pottery studio nestled in the bustling community of Hintonburg and Wellington West. We are a local treasure trove of local artfully crafted pottery. We are a known gathering place where community members come to explore clay and create together.
We are looking for a full-time Sales Associate and Admin Assistant to join our growing team. Compensation will be based on experience. Training will be provided.
Hours: Tuesday-Saturday 11:00-6 (**Must be available Saturdays)**
We’re seeking a bubbly, creative, friendly, and motivated Sales Associate and Admin Assistant to join our Hintonburg Pottery Studio family The Sales Associate and Administrative Assistant is the primary point of contact for Hintonburg Pottery customers, providing exemplary customer service by serving all customers promptly and professionally while identifying opportunities to promote merchandise to meet our customers. To be successful in this role, you’ll need excellent people and customer service skills, and the ability to wear many hats. You’ll assist the Studio Coordinator and Studio Manager to ensure operational tasks and procedures are successfully completed while keeping the customer at the center of everything you do This role does not require previous experience in a pottery studio (though an asset).
- Applicants must be 30 years of age or younger (grant requirement)._
- What You’ll Be Doing_
- Create a positive customer experience by understanding and meeting their needs quickly and professionally when they enter the studio
- Advise customers on our merchandise, classes and workshops
- Take the initiative to promote merchandise or courses that meet customers’ needs
- Take ownership when customers experience a problem and follow the appropriate steps to resolve the issue
- Process sales transactions and handle cash
- Lift and move boxes and furniture where required - must be able to move 40lb boxes up and down 1 flight of stairs
- Using social media platforms, create buzz and customer engagement through the promotion of new products and in-store events.
- Create a social media calendar
- Create monthly newsletters
- Assist with maintaining the store, which includes tasks such as cleaning the store and climbing a ladder to water our many, many plants
- Assist with displaying products on the shelves
- Pack and unpack boxes of clay products that may weigh up to 50 pounds
- We’ll Be Impressed If You_
- Are reliable, motivated and a self-starter (taking initiative is huge in this role)
- Are passionate about pottery
- Are service-oriented, thorough and organized
- Possess strong interpersonal and communication skills
- Are willing to take the initiative to learn about our products and services
- Are a team player who enjoys working in a supportive environment
- Have a flexible schedule, including weekends, evenings and holidays is required
- Are fluent in both English and French (bonus points for this one, not a requirement)
- Have experience working with Shopify
**Salary**: $16.50-$19.60 per hour
Day range:
- Every Weekend
- Monday to Friday
Flexible Language Requirement:
- French not required
Work setting:
- Specialty store
Application question(s):
- Are you 30 years of age or younger (to meet grant criteria)
**Education**:
- AEC / DEP or Skilled Trade Certificate (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Social media management: 1 year (preferred)
Ability to Commute:
- Ottawa, ON K1Y 3A4 (required)
Work Location: In person
Application deadline: 2023-10-10
Expected start date: 2023-11-24
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