Front Desk Reception and Administrative Support
2 months ago
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Coordinate and manage patient records, ensuring accuracy and confidentiality
- Assist with insurance verification and billing processes
- Provide administrative support such as filing, scanning, and data entry, responding to patient and business correspondence in a timely manner.
- Transcribe and proofread documents as needed
- Coordinate projects and assist with project management tasks, willing to cross train in other positions in the clinic.
- Utilize Excel for financial transactions and record keeping, scheduling consultations
appointments.
- Must be able to lift 10 lbs. with ease.
Qualifications:
- Previous experience as a front desk agent or in a similar role is preferred
- Knowledge of medical office procedures and medical receptionist duties is a plus
- Strong attention to detail and excellent organizational skills
- Proficient in using computer software such as Microsoft Office Suite and EMR systems
- Ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Ability to maintain confidentiality of sensitive information
This position offers an opportunity to work in a dynamic surgical office environment. We provide ongoing training and support to help you succeed in your role. If you are a motivated individual with excellent customer service skills, we would love to hear from you.
Please note that this is not an exhaustive list of responsibilities or qualifications for this position. Additional duties may be assigned as needed.
**Job Types**: Full-time, Permanent
**Salary**: $18.00-$22.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Kanata, ON K2V 1C7: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (required)
- Administrative experience: 1 year (required)
**Language**:
- Mandarin (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
Expected start date: 2023-08-01
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