Office Coordinator

1 week ago


Kitchener, Canada eHealth Centre of Excellence Full time

**Program Overview**:
The eHealth Centre of Excellence (eCE) develops, implements, and advances digital health tools and services - such as eReferral, eConsult, Virtual Care, Online Appointment Booking, Patient Forms, EMR Tools, and Automated Solutions
- to better serve clinicians and patients across the province. We advocate for the continued and improved use of technology to enhance the connection and secure information-sharing between all clinicians in the patient’s circle of care, as well as communication between clinicians and their patients. We also support clinicians with tools that provide decision support at the point of care and improve data quality, leading to enhanced outcomes for patients.

The eCE works collaboratively with system partners, regional and provincial agencies, Ontario Health Teams, clinicians, and patients to support priorities that ensure equitable, seamless care for all residents in Ontario, and co-leads two provincial programs: the Ontario eServices Program and Evidence2Practice (E2P) Ontario. Our founding vision is one of innovation and partnership, and our mission is to be the leading, trusted digital health partner for primary care and integrated patient care.

**Position Description**:
The Office Coordinator will play a key role in the day-to-day operations of the eHealth Centre of Excellence. This position will work to ensure the smooth operation of the eCE office while supporting the broader eCE Team. The individual selected will need to build and support relationships with internal and external individuals, as a vital part of the Corporate Services team at the eHealth Centre of Excellence.

**Key Roles and Responsibilities**:

- Maintains the general upkeep of the office and ensures the office is running smoothly
- Act as main point of contact for building management, tradespeople, and visitors to the eCE office
- Handle incoming requests from multiple stakeholders in a timely and professional manner
- Coordinate on-site meetings, including booking meeting rooms and teleconference lines, arranging refreshments and equipment as necessary
- Secretary and member of the Joint Health and Safety Committee; complete monthly office inspections, and manage monthly policy review process
- Work with the Corporate Services team to plan and execute eCE events
- Receive incoming mail and courier packages
- Manage keys and alarm codes for all staff
- Support growing and changing office policies and procedure for improved workflow
- Order supplies for the office and staff
- Represent the eCE in a professional manner at all times
- Other duties as assigned

**Experience, Skills & Qualifications**:

- 1-3 years previous experience in a similar role
- Demonstrated ability to prioritize multiple demands, meet deadlines, identify issues, and respond with solutions
- Strong organizational skills and attention to detail
- Demonstrated ability to work both independently and collaboratively in a team environment
- Strong written and oral communication skills
- Demonstrated interpersonal and customer service skills
- Demonstrated experience quickly building and maintaining effective and productive working relationships in complex, multi-stakeholder healthcare environments
- Ability to work in a diverse and fluid working environment, recognizing that different opinions and backgrounds can bring strength to the tasks at hand
- Previous Joint Health and Safety Committee experience, or JHSC Certification an asset
- Previous not-for-profit experience an asset
- Ability to respond onsite to the eCE office in Kitchener, Ontario in a timely manner required
- Some after-hours responses may be required
- Some travel within Ontario may be required

If this position is of interest to you, please send your cover letter and resume to Human Resources.

**Feel like you don’t meet all the requirements?** If you have some of the skills and experience that we’re looking for and are willing to learn the rest, we encourage you to reach out to us

We thank all interested applicants; however, due to the volume of resumes we receive only those selected for an interview will be contacted.

**Job Types**: Fixed term contract, Full-time

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Kitchener, ON N2N 0B1


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