Water Treatment Product Support Specialist

2 months ago

Winnipeg, Canada Franklin Electric, Water Treatment Full time

**We’re seeking a Water Treatment Product Support Specialist to join our technical team in Winnipeg, MB In this role you’ll play a crucial part in providing product-specific technical information to our customers.**

Join Franklin Water Treatment - a Division of Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.

Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.

Join us to create a better future while growing professionally in a supportive environment

MOVE FORWARD WITH US

**What you will be doing**:
**Manage customer relationships **- accommodate order preferences, communicate the status of open requests to customers and follow up to verify that solutions are successful, provide information on new products, and product accessories, quotations on commercial and residential equipment.

**Assist Product Management Team **- develop and enhance product lists, facilitate and attend training seminars, assist with creating manuals and spec sheets.

**Who we want**:

- Effective communicators - people who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
- Collaborative partner - people who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

**What you need**:

- Associate’s degree in electrical engineering, mechanical engineering, or a related field (preferred)
- Three to five years of related experience in water treatment (required).
- CWQA certification (preferred), or willing to obtain.

COMPANY VALUES & BENEFITS

Franklin Electric provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more

Pay: $20.54-$32.87 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

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