Product Support Specialist
1 month ago
**Role**: Product Support Specialist**:
**Location**:Nebraska**
**JCA Technologies**
**About the Role**
The Product Support Specialist is responsible for delivering an exceptional customer experience by providing advanced technical support to end-users and dealers of JCA Technologies’ retrofit autonomous products. You will collaborate with our R&D team in assisting with new product launches. You will also lead customer training, dealer training, assist at trade shows, and create publications for support.
**Responsibilities**
- Support request field calls from growers and dealers on technical support questions, installation, in-field operation, and in-field breakdowns
- Communicate issues and future needs to the R&D team for current and future products.
- Actively involved with the go-to-market process for some of our new products to ensure a successful product launch.
- Create and deliver projects focused on customer experience, process improvement, and training effectiveness.
- Generate and edit content for technical publications, including operator and installation manuals, technical and service bulletins, knowledge base articles, and product instructions.
- Lead breakout sessions of both introductory and advanced level dealer training.
- Participate and set up tradeshows and conferences.
- Compile, analyze, and report on testing and field data to assist in the marketing and research of products.
**Qualifications**
- Bachelor’s degree in agriculture, business or related field.
- Strong interpersonal and communication skills.
- Creative problem solving to overcome obstacles.
- Experience in a customer support role.
- Basic mechanical skills and knowledge.
- This position includes extensive domesticand some international travel.
-
Product Support Specialist
4 days ago
Winnipeg, Canada MacDon Industries Ltd. Full time**PURPOSE and SCOPE** The Product Support Specialist acts as resident group technical expert for designated product(s). They maintain a high level of product knowledge and technical know-how, leveraging this to assist frontline employee’s. They own identification and management of technical issues related to their designated product(s), along with driving...
-
Product Support Specialist
4 days ago
Winnipeg, Canada MacDon Industries Ltd. Full time**PURPOSE and SCOPE** The Product Support Specialist acts as resident group technical expert for designated product(s). They maintain a high level of product knowledge and technical know-how, leveraging this to assist frontline employee’s. They own identification and management of technical issues related to their designated product(s), along with driving...
-
Product Support Specialist
4 days ago
Winnipeg, Canada MacDon Full timePURPOSE and SCOPEThe Product Support Specialist acts as resident group technical expert for designated product(s). They maintain a high level of product knowledge and technical know-how, leveraging this to assist frontline employee’s. They own identification and management of technical issues related to their designated product(s), along with driving...
-
Product Specialist
1 month ago
Winnipeg, Canada Capital Auto Mall Full timeCompany: Capital Ford Lincoln (Winnipeg) At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and...
-
Geomatics Support Specialist
2 weeks ago
Winnipeg, Canada Brandt Full timeBrandt is currently seeking a Geomatics Support Specialist for our Winnipeg Construction & Forestry location.This position is responsible for product support, training, product development, and testing. Additionally, the Geomatics Support Specialist will assist in developing innovative strategies and applications to assist our sales team and clients...
-
Product Solutions Specialist
1 month ago
Winnipeg, Canada Laivly Full time**Overview** We are an ambitious company of curious technologists. We don’t just code, we invent. We don’t just build, we create. We are gamers, sci-fi geeks, and artists. We help the world’s biggest brands discover and leverage Artificial Intelligence, Machine Learning and Digital Automation. The team at Laivly is hiring a **Product Solutions...
-
Video Production Specialist
1 month ago
Winnipeg, Canada City of Winnipeg Full timeUnder the general supervision of the Director of Public Affairs, the Video Production Specialist is responsible for independently performing a wide variety of video production duties related to the production of quality internal/external videos to meet promotional, informational and foremost the training needs of the Winnipeg Police Service. Video...
-
Product Solutions Specialist
1 month ago
Winnipeg, Canada Laivly Full time**Overview** We are an ambitious company of curious technologists. We don’t just code, we invent. We don’t just build, we create. We are gamers, sci-fi geeks, artists and more. We help the world’s biggest brands discover and leverage Artificial Intelligence, Machine Learning and Digital Automation. The team at Laivly is hiring a **Product Solutions...
-
Product Technical Specialist
1 week ago
Winnipeg, Canada Sandvik Full timeDate limite: 9 mars Pays: Canada Localisation: Winnipeg, Manitoba ID de poste: R0050984 Catégorie d'emploi: Ingénierie **POSTULER À CET EMPLOI** Sandvik Mining and Rock Solutions is seeking a Product Technical Specialist Location: Winnipeg, MB At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you...
-
Product Specialist
1 month ago
Winnipeg, Canada Focus Hyundai Full timeWe are looking for a Product Specialist to join our strong and committed team, that has many years of experience exceeding our customer’s expectations. Our Product Specialists** **are essential to the cultural fabric of our business, they are customer-oriented and driven individuals who are passionate about meeting customer needs. In this role, you will...
-
Product Support Representative, Il
4 weeks ago
Winnipeg, Canada MacDon Industries Ltd. Full time**PURPOSE and SCOPE**: Reporting to the Product Support Supervisor, the Product Support Representative provides after sales support for all MacDon Products. They work in territory with our dealers and customers to investigate product issues, address customer concerns, and provide product training. As part of the larger MacDon team they coordinate closely...
-
Product Solutions Specialist
7 days ago
Winnipeg, Canada Laivly Full timeAbout Laivly We are an ambitious company of curious technologists. We don’t just code, we invent. We don’t just build, we create. We are gamers, sci-fi geeks, and artists. We help the world’s biggest brands discover and leverage Artificial Intelligence, Machine Learning and Digital Automation. The team at Laivly is hiring a Product Solutions Specialist...
-
Product Solutions Specialist
1 week ago
Winnipeg, Canada Laivly Full timeAbout Laivly We are an ambitious company of curious technologists. We don’t just code, we invent. We don’t just build, we create. We are gamers, sci-fi geeks, and artists. We help the world’s biggest brands discover and leverage Artificial Intelligence, Machine Learning and Digital Automation. The team at Laivly is hiring a Product Solutions Specialist...
-
Product Solutions Specialist
1 week ago
Winnipeg, Canada Laivly Full timeAbout Laivly We are an ambitious company of curious technologists. We don’t just code, we invent. We don’t just build, we create. We are gamers, sci-fi geeks, and artists. We help the world’s biggest brands discover and leverage Artificial Intelligence, Machine Learning and Digital Automation. The team at Laivly is hiring a Product Solutions Specialist...
-
Production Specialist
4 days ago
Winnipeg, Canada Mackenzie Investments Full timeJob Description Grade: P5 Division: IGM-Marketing IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians...
-
Product Solutions Specialist
4 weeks ago
Winnipeg, Manitoba, Canada Laivly Full timeSalary: About LaivlyWe are an ambitious company of curious technologists. We don't just code, we invent. We don't just build, we create. We are gamers, sci-fi geeks, and artists. We help the world's biggest brands discover and leverage Artificial Intelligence, Machine Learning and Digital Automation.The team at Laivly is hiring a Product Solutions Specialist...
-
Production Specialist
7 days ago
Winnipeg, Canada JELD-WEN Full timeProduction Specialist Date: May 24, 2024 Location: Winnipeg, MB, CA, R2K 4H3 Company: Jeld-Wen Inc. JELD-WEN is currently seeking a Production Specialist to join our growing team. DUTIES: To assemble windows as per tag or mull report To touch up paint on colored exterior windows To apply interior and exterior options as per...
-
Product Specialist
7 days ago
Winnipeg, Canada Capital Auto Mall Full timeCompany: Capital Ford Lincoln (Winnipeg) The **Product Specialist** is responsible for interacting with customers to guide them through their vehicle purchase. This is done through phone calls, internet leads or customers that walk into our store. The goal is to do business with each and every customer more than once. The primary responsibility is to...
-
Product Information Specialist
1 month ago
Winnipeg, Canada Fort Garry Industries Full timeFort Garry Industries (FGI) Is Canada's most trusted truck and trailer parts, sales and service provider. The Fort Garry Industries group of companies has over 500 employees with over 20 locations in five provinces, Ontario, Manitoba, Saskatchewan, Alberta, and BC. With over 100 years of service under our belt, Fort Garry Industries is always expanding and...
-
Product Specialist
4 weeks ago
Winnipeg, Canada Focus Hyundai Full timeFocus Hyundai is looking for a special **Product Specialist** to join our strong and committed team, that has many years of experience exceeding our customer’s expectations. Our Sales Professionals** **are essential to the cultural fabric of our business. They are customer-oriented and driven individuals who are passionate about meeting customer needs. In...