Hotel Front Desk Clerk

6 months ago


Kamloops, Canada Thompson Hotel Ltd. Full time

Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Clerical duties (i.e. faxing, filing, photocopying)
- Assist clients/guests with special needs
- Provide customer service
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Work under pressure
**Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week


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