Facilities Services Clerk

2 months ago


Kamloops, Canada Thompson Rivers University Full time
DUTIES & RESPONSIBILITIES
  1. Receives work requests and facilities problems from a variety of sources; assesses, determines priority and processes the request in accordance with established policies and procedures.
  2. Dispatches maintenance personnel and contractors for work and to arrange for emergency services.
  3. Maintains a work control system by performing electronic data entry; generates documents including work orders, trouble calls and preventative maintenance forms.
  4. Maintains filing systems and records; compiles statistical reports such as summaries of outstanding work orders and hours of labour usage.
  5. Contacts contractors and staff to investigate outstanding work orders as required, and close work orders. 
  6. Performs receptionist functions such as receiving visitors, answering the telephone, providing information and directing to appropriate area.
  7. Provides secretarial support such as typing correspondence and documents.
  8. Maintains and assigns the Student Locker System. 
  9. Performs cashier duties such as receiving payments from customers; maintains daily cash float balance and summarizes daily cash and debit sales. 
  10. Trains general office overload and relief personnel.
  11. Performs the duties of the Clerk/Receptionist (Facilities).
  REPORTS TO Assistant Director, Building Operations QUALIFICATIONS EDUCATION:
  • Grade 12 plus six months' post-secondary education or equivalent
  EXPERIENCE:
  • Two years' related experience including one years experience with electronic word processing and data entry
  SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
  • Ability to perform electronic word processing at 60 wpm and data entry
  • Ability to deal courteously and tactfully with others including students, staff and members of the general public
  • Ability to communicate effectively both verbally and in writing
  • Ability to organize work
  • Ability to operate related equipment such as photocopier, 2-way radio and pager system
  WORKING CONDITIONS
  • Working at computer and desk for long periods of time; some front counter work; general office conditions
  The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.

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