
Front Desk Agent
3 weeks ago
Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our ambassadors.
The Front Desk Agent will contribute to the overall success of the Hotel by providing superior customer service and administrative support to the Front Office.
**Responsibilities**:
- Provides customer service and handles administrative duties that are routine and straightforward, such as the check-in and check-out of guests, handling guest concerns, assisting with the arrivals and departures of groups and tours, and luggage storage
- Follows established procedures and policies when completing tasks
- Receives, sorts, and distributes incoming mail
- Prepares and sends courier packages and ensures accurate billing and records
- Orders office supplies and maintains inventory levels
- Acts as an Ambassador for Coast, including greeting guests and handling basic inquiries
- Demonstrates a customer service attitude with internal/external contacts
- Provides basic data entry and transaction handling service for the Front Office within a property
- Inputs data accurately into the appropriate database
- Produces statistics and reports on the data as per standard formats
- Reports discrepancies in room rates, payment information, and credit arrangements to appropriate manager for follow up
- Verifies the accuracy of their daily inputs, including payment transactions, and submits their daily shift audit for review by the night audit
- Handles cash, cheques, credit and debit card transactions in accordance with Hotel Policies
- Other duties as required by the Manager
**Skills/Knowledge/Experience**:
- Minimum 1-year experience in similar position preferred
- Secondary School Diploma
- Advanced communication, interpersonal, and customer service skills
- Technical aptitude
- Able to work flexible hours
- Beginner level in the use of MS Office Suite
- Professional appearance and attitude
- Bondable
- Exemplifies Coast’s core values and enjoys working in a culture of accountability
Work remotely
- No
**Job Types**: Full-time, Part-time, Permanent
Pay: $19.00 per hour
Expected hours: 32 per week
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person
-
Front Desk Agent
3 weeks ago
Kamloops, Canada Holiday Inn Express Kamloops Aberdeen Full timeJoin the Front Office team at Holiday Inn Express Kamloops! We have a position available for a service oriented individual for a Front Desk Agent. **The responsibilities include**: - Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns, assisting with the arrivals and departures...
-
Front Desk Agent
3 weeks ago
Kamloops, Canada Holiday Inn Express Kamloops Aberdeen Full timeJoin the Front Office team at Holiday Inn Express Kamloops! We have a position available for a service oriented individual for a Front Desk Agent. **The responsibilities include**: - Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns, assisting with the arrivals and departures...
-
Guest Services Agent
3 weeks ago
Kamloops, Canada Prestige Hotels and Resorts Full timePrestige Kamloops Hotel and Prestige Aberdeen Lodge are looking for a permanent, Full-Time Guest Services Agent. **Who are we?** We are more than a hotel chain. We are B.C.’s finest family-owned chain of resorts, hotels, and inns. Delivering superior guest experiences with a personal touch, hard work, and kindness is at the forefront of our company...
-
Front Desk Agent
4 weeks ago
Kamloops, Canada Super 8 by Wyndham Kamloops On The Hill Full timeResponsible for the Check-in and Departure of hotel guests. - Answer the hotel phone, both internal and external calls. - Be an expert on local and onsite services and be able to provide information about them. - Use accurate accounting and cash handling procedures. - Respond promptly and appropriately to guest requests. - Communicate very effectively with...
-
Front Desk/housekeeping
4 weeks ago
Kamloops, Canada The Vista Inn Full timeShift times are as follows: Opening - 7am-3:30pm Closing - 3pm-11pm **Job Type**: Part-time Pay: $17.00-$19.00 per hour Expected hours: 16 - 24 per week Schedule: - Evening shift - Weekends as needed Ability to commute/relocate: - Kamloops, BC V2C 1L1: reliably commute or plan to relocate before starting work (required) **Experience**: - Front...
-
Front Desk Manager, Hotel
3 weeks ago
Kamloops, Canada Alpine Motel Full time**JOB REQUIREMENTS**: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience **Experience**: - 1 to less than 7 months **Work setting**: - Hotel, motel, resort **Tasks**: - Recruit and hire staff - Supervise staff - Conduct training sessions - Negotiate with clients...
-
Front Desk Agent- Terracana Ranch Resort- Staff
3 weeks ago
Kamloops, Canada INNhotels Full timeAt INNHotels, our mission to share our Canadian experience of tourism, culture, and history with our guests begins first and foremost with our employees/team/staff that deliver this exceptional, quality experience. We wouldn’t be a leader in hospitality, sustainable tourism, or community development without the wonderful people that work with us to grow...
-
Front Desk Manager
4 weeks ago
Kamloops, Canada Coast Kamloops Hotel Full timeCoast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our ambassadors. - Understands what is going on in the operation, forecasts and proactively addresses needs and situations, i.e., with the introduction of sales and marketing promotions, maximizing room occupancy and...
-
Front Desk Agent
3 weeks ago
Kamloops, Canada Travelodge Mountview Full timeResponsible for the Check in and Departure of hotel guests; - Answer the hotel phone, both internal and external calls; - Be an expert on local and onsite services and be able to provide information about them; - Use accurate accounting and cash handling procedures; - Respond promptly and appropriately to guest requests; - Communicate very effectively with...
-
Reception Desk
3 weeks ago
Kamloops, Canada Cosmetic Culture Sport + Spa Full time**Welcome!** At Cosmetic Culture Sport + Spa, we pride ourselves in being authentic and spreading good vibes only! This isn't your typical spa environment, we are fun, upbeat and high energy. We are currently seeking an energetic, personable, experienced Front Culture to join our family. Cosmetic Culture is dedicated to beauty and wellness, we focus on...
-
Dental Administrator
3 weeks ago
Kamloops, Canada 123Dentist Full timeThe team at **Empire Dental** are looking to add a new **Dental Administrator** on a **full-**time** basis. The Dental Administrator is executing the day to day administration and coordination of the dental office. **_ WHAT WE ARE OFFERING:_** - ** Permanent, Full-Time Offer**: - Great schedule - **4 days a week**, 8 hr days, alternating Tues to Fri and...
-
Bell Person
3 weeks ago
Kamloops, Canada Coast Kamloops Hotel Full time**Your company, your values, your career! **_ - *_*Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our ambassadors. The Bell Person will contribute to the overall success of the hotel by anticipating guest needs and providing friendly, efficient, and superior...
-
International Student Advisor
16 hours ago
Kamloops, British Columbia, Canada Thompson Rivers University Full timeDUTIES & RESPONSIBILITIES Provides first point of contact for information for all international students regarding issues related to cultural adjustment, study and work visas, health and mental care, medical insurance, and other aspects related to adjusting to living and studying in Canada. Provides referrals to appropriate TRU and external...
-
International Student Advisor
23 hours ago
Kamloops, Canada Thompson Rivers University Full timeDUTIES & RESPONSIBILITIES Provides first point of contact for information for all international students regarding issues related to cultural adjustment, study and work visas, health and mental care, medical insurance, and other aspects related to adjusting to living and studying in Canada. Provides referrals to appropriate TRU and external...
-
Front Desk Hotel Clerk
3 weeks ago
Kamloops, Canada Quality INN Full timeEducation: Secondary (high) school graduation certificate - Experience: Experience an asset **Work setting**: - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information...
-
Hotel Front Desk Clerk
3 weeks ago
Kamloops, Canada Thompson Hotel Full time**JOB REQUIREMENTS**: **Education**: - Secondary (high) school graduation certificate **Experience**: - Experience an asset **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about...
-
Front Desk Hotel Clerk
3 weeks ago
Kamloops, Canada WTAPS Ent Ltd Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Process guests'...
-
Front Desk Clerk, Hotel
3 weeks ago
Kamloops, Canada Knights Inn Full timeEducation: Secondary (high) school graduation certificate - Experience: Will train **Work setting**: - Hospitality industry - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general...
-
Residence Services Representative
2 days ago
Kamloops, British Columbia, Canada Campus Living Centres Full timeCareer Opportunities with Campus Living CentresA great place to work.Careers At Campus Living CentresCurrent job opportunities are posted here as they become available.The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and...
-
Yard Inventory/organization Kamloops
3 weeks ago
Kamloops, Canada Mario's Towing Ltd Full timeMario's Towing family looking to fill the Yard Inventory/Organization position at our Kamloops yard. Must have valid driver's license and abstract, able to drive standard and automatic. Forklift experience an asset. Must be able to work independently, manage lot inventory and deal with customers in a courteous and timely manner. Some Front Desks Work....