Pt Customer Experience Manager
3 days ago
Store - EDMONTON-SHERWOOD PARK, AB
We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omni channel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Major Activities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPI’s and manage your team to achieve their role KPI’s
Plan and lead the execution of the class and in-store events in accordance with Company program
Lead the Omni channel processes
Manage and execute shrink and safety programs
Train, observe and coach customer experience team (sales floor and cashier) to achieve results, participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
Acknowledge customers, help locate product and provide solutions
Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross trained in Custom Framing selling and production
Other duties as assigned
Preferred Type of experience the job requires
Retail management experience preferred
Physical Requirements
Ability to remain standing for long periods of time
Ability to move throughout the store
regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
-
Temporary Pt Customer Experience Manager
7 months ago
Sherwood Park, Canada Michaels of Canada, ULC. Full timeStore - EDMONTON-SHERWOOD PARK, AB Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard...
-
Temporary PT Customer Experience Manager
7 months ago
Sherwood Park, Canada Michaels Full timeStore - EDMONTON-SHERWOOD PARK, ABDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard...
-
Sales Associate Pt
4 months ago
Sherwood Park, Canada Fastenal Canada Full timeSales Associate PT 120-2210 Premier Way, Sherwood Park, AB T8H 2L2 ABSHE Public Store Part-time Shift(s): MON TUE WED THU FRI 7:30am - 2:00pm Up to 28 hours/week OVERVIEW: Kickstart your sales career as a Part-time Sales Associate PT, where every interaction becomes an opportunity to shape customer relationships and drive business success. From developing...
-
Cashier - Pt
3 months ago
Sherwood Park, Canada Shoppers Drug Mart Pharmaprix Full timeJoin a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** Cashier - PT **SUMMARY**: - Maintain excellent customer service and checkout area **DUTIES & RESPONSIBILITIES**: **CUSTOMER SERVICE**: - Provides...
-
Sherwood Park, Canada Mark's Full time**What you’ll do** - Partner with SGM to hire and build a strong and diverse team. - Assist in scheduling and workload planning for efficient operations. - Take ownership of loyalty programs and coach and train team members on these programs. - Run the Manager on Duty program to enhance the customer experience on the sales floor. - Create a positive...
-
Customer Experience Associate
2 days ago
Sherwood Park, Canada TD Bank Full time $22 - $28Work Location: Sherwood Park, Alberta, CanadaHours: 30Line of Business: Personal & Commercial BankingPay Details: $21.50 - $27.98 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...
-
Customer Experience Associate
1 day ago
Sherwood Park, Canada TD Part timeWork Location:Sherwood Park, Alberta, CanadaHours:30Line Of Business:Personal & Commercial BankingPay Details:$21.50 - $27.98 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...
-
Shift Manager
6 months ago
Sherwood Park, Canada Ricki's Full time**RICKI’S** **SHIFT MANAGER (Part Time)** **SHERWOOD PARK, SHERWOOD PARK, ALBERTA** As a Shift Manager with Ricki’s you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. As a member of the management team you will help to lead all aspects of the store’s business and support day to day...
-
Shift Manager
6 months ago
Sherwood Park, Canada Ricki's Full time**RICKI’S** **SHIFT MANAGER (Part Time)** **EMERALD HILLS CENTRE, SHERWOOD PARK, ALBERTA** As a Shift Manager with Ricki’s you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. As a member of the management team you will help to lead all aspects of the store’s business and support day to...
-
Health Care Aide
7 months ago
Sherwood Park, Canada Chartwell Full timeThe Health Care Aide is responsible for assisting residents with the activities of daily living in a safe and caring manner. As a member of the nursing team, they support and encourage the residents to build self-esteem, promote independence and protect their rights to autonomy and dignity. **Shift Details: (Temp/PT) - 7:00 a.m. to 3:00 p.m.** **If...
-
Customer Experience Coordinator
8 months ago
Sherwood Park, Canada L'OCA Full timeJob Description Join Our Team as a Customer Experience Coordinator at L'OCA! Are you ready to be the hero of customer inquiries? L'OCA is seeking a dynamic individual to take charge of all things customer-related, both online and in-person. As our Customer Experience Coordinator, you'll play a crucial role in ensuring every L'OCA customer feels...
-
Customer Experience Coordinator
7 months ago
Sherwood Park, Canada L'OCA Full time**Job Description**: Join Our Team as a Customer Experience Coordinator at L'OCA! Are you ready to be the hero of customer inquiries? L'OCA is seeking a dynamic individual to take charge of all things customer-related, both online and in-person. As our Customer Experience Coordinator, you'll play a crucial role in ensuring every L'OCA customer feels valued...
-
Customer Experience Coordinator
7 months ago
Sherwood Park, Canada L'OCA Full time**Job Description**: Join Our Team as a Customer Experience Coordinator at L'OCA! Are you ready to be the hero of customer inquiries? L'OCA is seeking a dynamic individual to take charge of all things customer-related, both online and in-person. As our Customer Experience Coordinator, you'll play a crucial role in ensuring every L'OCA customer feels valued...
-
Customer Experience Representative
3 days ago
Sherwood Park, Canada Indigo Books & Music Full timeCompany Description **5 AM AVAILABILITY REQUIRED** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...
-
Customer Experience Specialist
3 months ago
Sherwood Park, Alberta, Canada beBee Professionals Full time $35,000 - $50,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Sherwood Park, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate and informative...
-
Seasonal Customer Experience Representative
4 months ago
Sherwood Park, Canada Indigo Full timeCompany Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...
-
Customer Experience Associate
3 days ago
Sherwood Park, Canada Innovative Wireless (Bell Mobility) Full timeInnovative Wireless, a Bell Authorized Dealer offers a full range of wireless products and services for consumer, business medium and enterprise customers, including the largest selection of phones on the fastest and most advanced network technology, under Bell Mobility. The Customer Experience Associate (CEA) has overall responsibility for looking after...
-
Customer Experience Representative
7 months ago
Sherwood Park, Canada BIS Safety Software Full timeDo you love helping people? Do you find it fulfilling when you are able to solve a problem for someone? If so, we'd like to hear from you. **_ BIS Safety Software_** is a fast-paced, high-growth organization providing leading software for the safety industry. We are expanding our team and are looking to add a positive, upbeat team member who cares deeply...
-
Customer Experience Associate, Part-time
7 months ago
Sherwood Park, Canada Scotiabank Full timeRequisition ID: 197487 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Omni Customer Fulfillment Associate Pt
1 month ago
Sherwood Park, Canada Walmart Canada Full time**Résumé des fonctions... **:Travailler comme préposé au traitement des commandes OMNI chez Walmart Canada est une excellente façon de développer vos compétences dans le secteur de la vente au détail. Un préposé au traitement des commandes OMNI sélectionne, emballe et distribue les commandes en ligne selon des normes élevées de qualité et de...