Business Analyst
4 days ago
**Who is Innovapost?**:
Great question We are the technology arm of the Canada Post Group of companies. This includes Canada Post, Purolator, and SCI. By joining us you will be able to make a positive impact on how every Canadian deliver and receives their packages and mail. Next time you see your neighbor picking up their mail and receiving a package, you will be able to say “you’re welcome”
**Why join Innovapost?**:
As Technology evolves constantly, we invest in our High Performing Workforce with the Skills of Tomorrow through continuous learning and career growth within Innovapost, including access to LinkedIn Leaning, the new Degreed capability and a Leadership Developmental Program. We invest in Diversity, Inclusion and Belonging, and provide continuous employee engagement to grow our business together.
**What role you will play?**:
Reporting to the Business Architect, the Senior Business Analyst (“BA”) collaborates with the Business Solution Delivery team (“BSD”) and related technical resources to analyze, define, validate and document business requirements. The Business Analyst understands the needs of multiple stakeholders and facilitates the negotiation of requirements amongst multiple stakeholders. The BA bridges the needs of the business partners with the use of IT and identify options for designing and improving business systems. This individual understands business processes, process analysis/management, and their related IT requirements.
**Responsibilities?**:
Define and utilize relevant business analysis techniques and methodologies to perform solution analysis and design, this could include but is not limited to:
- Requirements management (requirements traceability, baselining, etc.)
- Enterprise analysis (benchmark studies, feasibility analysis, SWOT, etc.)
- Requirements elicitation (prototyping, reverse engineering, focus groups, interviews, etc.)
- Requirements analysis such as analyzing requirements, constructing workflow charts and diagrams, studying system capabilities, writing specifications (process modeling, organization modeling, use cases, etc.)
- Solution assessment and validation (support of user acceptance testing, defect and issue reporting, etc.)
- Development of test cases as appropriate
- Development of functional designs or detailed user stories
**Other Duties**:
Drive the definition, design, optimization, improvement, and approved changes to new and existing business processes and IT solutions via development of business and functional requirements:
- Identify the current and future-state business processes
- Help the business stakeholders envision the future and how their work will need to change to support the future
- Determine operational objectives by studying critical business functions (“CBFs”), gathering information, evaluating output requirements and formats
Provide continuous improvement services to improve existing business processes and inform the Business Solution Delivery leadership team of potential continuous improvement opportunities
- Manage process conformance and compliance as appropriate (e.g. PCI)
- Recommend controls by identifying problems, writing improved procedures
- Support change management activities
**Experience?**:
- Experience with SAP Human Capital Management Experience in Personnel Administration, Organization Management, and Time Management modules
- 3+ full cycle project implementations
- Experience in a senior business analyst role and / or in other relevant roles within IT
- Knowledgeable in systems change / configuration management
- SAP HCM Application Configuration, and Testing
- Experience in release / Deployment management
- Agile experience.
- Jira tools experience.
**Knowledge?**:
- Client Management : Experience in effectively interacting and communicating with business teams; can consolidate business requirements and translate them into IT deliverables
- Business Analysis: Experience in business process mapping, and ability to lead business/functional requirement walk through and quality reviews
- Discovery Analysis: Experience in leading the early stages of a project/initiative, conducting impact and fit/gap analysis, and producing cost assessments.
- Workshop Facilitation: Ability to lead requirements workshops with multiple stakeholders, solution design sessions and keep the team focused to achieve desired outcomes
- Value Management : Experience in aligning technology to business strategy, and to recommend optimal IT option based on cost/benefit analysis
- Delivery Methodology: Experience with Agile Methodology delivery model
**Mandatory Skills**:
- Excellent understanding of business context and mode of operations
- Proven ability to identify, formalize, and problem solve business needs
- Exceptional interpersonal skills in areas such as teamwork, facilitation and negotiation
- Mature perspective on architecture principles and frameworks
- Understands principles of iterative development
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