Service Representative

1 week ago


Remote, Canada DuBois Chemicals Full time

It's fun to work in a company where people truly BELIEVE in what they are doing

We're committed to bringing passion and customer focus to the business.
- Account Retention- Perform regular program audits including data collection & entry in Analytics platform and technical comment writing for key accounts.-
- Troubleshoot quality variances in the existing program and perform adjustments.-
- Manage and support customers across a given geography that utilizes a wide range of product lines while creating a superior value add.-
- Ability to perform on-site troubleshooting and repairs of different equipment.-
- Responsible for conducting regular customer business reviews, financial results and building strong long-term customer relationships at key accounts.-
- Able to identify continuous improvement opportunities and perform payback calculations.-
- Effective communicator who collaborates with team members and other cross functional support employees.-
- Support geographical team in growth effort through account retention and identifying cross sell opportunities of different product lines.- New Business Development- Responsible for building a sales pipeline through booking appointments, attending first meetings, and conducting presentations, and obtaining sales decision to grow the territory.-
- Develop inbound lead generation channels through thought leadership and participation at local area trade shows.-
- Ability to profitably grow and develop business in the Eastern Ontario region.-
- Develop both mechanical and OEM relationships to facilitate prospecting.-
- Responsible for executing opportunity-based sales processes from prospecting through to closing sales and maintaining an organized pipeline and activity records using our CRM software.- Travel Requirements:
- This position requires daily travel to customer sites from your home base.-
- Overnight and international travel may be required from time to time.- Qualifications:
- Experience in metalworking, water treatment, surface finishing and/ or cleaning & sanitation.-
- Demonstrated high account retention and territory growth-
- Demonstrated success in new business development-
- Valid Driver’s license with clean driving record-
- Proficient knowledge of Microsoft Office products and CRM functionality-
- Involvement in manufacturing associations aligned with field of expertise.-
- Bachelor’s Degree in Engineering (Chemical, Mechanical, Environmental or Industrial) or a related field- Perks & Benefits:
- Competitive Salary & Benefit Package-
- RRSP Plan including company matching program-
- Company provided vehicle, cell phone and computer- DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.



  • Remote, Canada Manulife Full time

    **_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....


  • Remote, Canada INNOTEX INC. Full time

    We are currently looking for a dynamic person to be our Customer Service Representative. This position is remote. Reporting directly to the Director of Customer Service and working in collaboration with other Customer Service team members, you will interact with internal and external customers and the sales team to process orders, assist with customer...


  • Remote, Canada Blue Collar Mortgages- Trial System Full time

    **Customer Service Representative**: **Responsibilities**: - Respond to customer inquiries in a timely and professional manner - Research customer questions and provide accurate and helpful answers - Process orders and maintain accurate customer records - Resolve customer complaints and escalate issues when necessary - Identify and address customer needs to...


  • Remote, Canada Atrium Innovations Full time

    **About Atrium Innovations** Atrium Innovations has been a recognized innovative leader in the development, manufacturing, and commercialization of science-based natural health supplements for over 20 years. The company’s mission is to be a global leader in vitamins, minerals and supplements, offering a range of professionally developed, comprehensively...


  • Remote, Canada Cégep de Sept-Îles Full time

    As a Customer Service Representative at Cégep de Sept-Îles, you will play a crucial role in ensuring our customers receive exceptional service and support. Your main responsibilities will include assisting customers with inquiries, resolving issues, and ensuring their overall satisfaction. **Requirements**: - 2+ years of experience in a customer service...


  • Remote, Canada Astoria Lighting Co Full time

    Customer Service Representative Responsibilities: Answers phone calls and supports sales staff. Completes operational requirements by scheduling and assigning administrative projects and expediting work results. Supports team by performing tasks related to organization and strong communication. Develops administrative staff by providing information,...


  • Remote, Canada Raise Full time

    FULLY REMOTE Job Responsibilities: - Serve as the main point of contact for customers, handling inquiries, complaints, and requests in a professional and timely manner. - Provide exceptional customer service by actively listening to customers' needs and finding appropriate solutions. - Maintain accurate customer records and update information as...


  • Remote, Canada Threshold Brands Full time

    As a Customer Service Representative for Men In Kilts, a family of Threshould Brands, you will be an essential part of our customer service team, providing exceptional support to both new and existing customers. Your primary responsibilities will include handling inbound calls, scheduling sales & service visits, following up on leads, and managing customer...


  • Remote, Canada Kohl & Frisch Ltd Full time

    **JOB POSTING** **POSITION: Bilingual Customer Service Representative** **STATUS: Full-Time (Remote)** **LOCATION: Kohl & Frisch Limited (Anjou, Quebec**)** **REPORTS TO**:National Contact Centre Manager** **DEPARTMENT: Customer Service** Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the...


  • Remote, Canada Select Call Centre Full time

    **About us** We are professional, agile, innovative, and our goal is to Select Call Centre provides 24/7 Phone Answering Services. We provide reliable phone answering services and virtual receptionist solutions, perfect for businesses of all sizes. For over 50 years, our call centres have saved customers time and money through call answering, virtual...


  • Remote, Canada Tarion Full time

    **STAFF VACANCY WSROTT111522** **Description**:Warranty Services Representative - **WSROTT011123** **Department**:Warranty Services **Type of Position**:Full Time, Permanent **Location**:Home Office, Ottawa **About Tarion** Since 1976, Tarion has provided new home warranty protection to more than 2 million Ontario homes. We serve new home buyers and...


  • Remote, Canada Mills & Mills LLP Full time

    **Position: Customer Service Representative/ Administrative Assistant** **Reports To: LegalShield Administrative Manager** - **Who We Are**_ Mills & Mills LLP is an expanding mid-size law firm with over 80 employees. Our core values that guide the members of our team are _**Integrity, Competence, Initiative, Cooperation, Respect and Care**_. For us, there...


  • Remote, Canada CGS (Computer Generated Solutions) Full time

    Computer Generated Solutions, Inc. Customer Service Representative - Full time - Permanent Position Computer Generated Solutions - Saint John, NB Corporate Profile: Job Role: **Responsibilities**: - Strong analytical skills to identify origin/cause, initiate research and promptly respond to cases that may be handled without escalation (e.g., product...


  • Remote, Canada Blue Ocean Full time

    About Blue OceanWe're a dynamic company that values exceptional customer service and seeks to create a sense of belonging for all people. Our team is dedicated to providing fast, friendly, and effective support to customers via inbound calls and emails in English and French.Job SummaryWe're looking for a confident, patient, and detail-oriented individual to...


  • Remote, Canada Maroline Inc. Full time

    _**Customer Service Representative / Representant(e) au service à la clientèle**_ Maroline is privileged to offer consumers the most complete line of luxury appliances in the world. Showcasing **Sub-Zero’s** world-renowned refrigeration and wine storage units, **Wolf’s **famous cooking instruments, and **Cove** dishwashers. Together, these...


  • Remote, Canada DataAnnotation Full time

    DataAnnotation is a leading provider of high-quality AI data annotation services. We're seeking a skilled CUSTOMER SERVICE REPRESENTATIVE - AI MODEL TRAINER to join our remote team. In this role, you will be responsible for training AI chatbots to improve their conversational skills.You'll have the opportunity to work on a variety of projects, including...


  • Remote, Canada Custom Software Solutions Inc. Full time

    **Who We Are** Founded in 1991, Custom Software Solutions Inc. (CSSI) is one of the fastest growing automation software suppliers to the Canadian Insurance Industry. CSSI currently employs over 125 staff members, consisting of insurance industry professionals, certified computer technologists and programmers, trained support staff, and certified general...


  • Remote, Canada SE Health Full time

    **We are hiring a Full time Customer Service Representative in Hamilton - Remote working** ***: This is a full-time Day position. Working virtually until further notice (Service Delivery Centre based in Hamilton), this position will be responsible for the efficient and effective coordination of client care. **_Here are many reasons why you will want to...


  • Remote, Canada RC Products Ltd. (RC Pets) Full time

    **Position Summary** The CSR performs all the above relatively independently, and can support and some non-routine, more complex problems and communicate solutions or requested information to the customer. Remote opportunity available. **Key Accountabilities** - Identify and assess customers’ needs to achieve satisfaction. - Keep multiple conversations...


  • Remote, Canada ICS International Conference Services Full time

    GOLD Online Learning Education (GOLD) is seeking a Customer Service Associate to join our team! On a given day, approximately 70% of your time will be dedicated to acting as the primary point of contact with our customers who may require assistance with their registration or navigating our websites. The additional 30% of your time will go towards supporting...