Customer Service Representative

7 months ago


Remote, Canada Blue Collar Mortgages- Trial System Full time

**Customer Service Representative**:
**Responsibilities**:

- Respond to customer inquiries in a timely and professional manner
- Research customer questions and provide accurate and helpful answers
- Process orders and maintain accurate customer records
- Resolve customer complaints and escalate issues when necessary
- Identify and address customer needs to ensure customer satisfaction
- Provide feedback to management on customer service issues

**Qualifications**:

- High school diploma or equivalent
- 1+ years of customer service experience in the banking and financial services industry
- Excellent communication skills both verbal and written
- Strong organizational and problem-solving skills
- Proficiency with computers and customer service software

**Benefits**:

- Competitive salary
- Flexible hours
- Opportunities for professional development and growth
- Comprehensive benefits package
- Paid vacation and sick days



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