Team Leader Affinity
3 days ago
The Affinity team in Canada is looking for a dedicated, experienced and enthusiastic Team Lead to join their teamLocated in either Edmonton, AB or Toronto, ON, you have a positive track record of leading and developing small to medium-sized teams to deliver outstanding value to your clients.You have the ability to think like an entrepreneur with the goal of helping business owners and franchisees obtain the insurance coverage that is best for their particular needs.If this sounds like your next great opportunity, we would love to meet youWhat You'll DoMeets established objectives/targets in sales, service standards, productivity and quality through leadership, direction, and motivation to teamCoaches and trains teamProvides guidance and feedback to team to enhance product/service skills and knowledge.Maintains knowledge of industry and insurance company's products and services and works with the markets to have solutions for the teamsResponds, strategically and tactically to changes in the market, competition, business goals and strategies as the need arisesHandles customer inquiries, responds verbally or in writing to escalated calls, ensuring mutually agreeable outcome to both the client and companyMonitor calls and provide feedback to management regarding quality, ratings and comments receivedResolves short and long term staffing requirements and schedules with the teamRuns the phone queuesAssists in the recruitment and development of staff including training, performance management, coaching and administration of human resource policiesLeads all aspects of assigned, key small commercial and affinity accountsWhat You BringDemonstrated leadership capabilitiesMinimum 2 years experience in Commercial RiskCAIB, CIP or other insurance-related designation a strong assetRIBO license in hand or in progress is idealExperience in, or exposure to, underwriting commercial risk is an assetBilingualism (spoken and written) in French or another language a definite plusWe offer youA driven total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.Our Colleague Experience:From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day.
JOB TYPE
Work Day:Full Time
Employment type:Permanent Job
Salary:Negotiable
JOB REQUIREMENTS
Minimal experience:Unspecified
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