Inside Sales Associate- On-site
3 weeks ago
Salary: 20.43
Our client, a Fortune 500 and world leader in digital marketing, is growing its Canadian team of full-time Inside Sales Associates. Join our client's team and get a chance to work and learn from experts of marketing and upselling.
What you bring?
- You are passionate about delivering exceptional customer experiences.
- Your a people person with Facebook, Twitter, Instagram, Snapchat, and other social media experience.
Duties will include:
- Developing relationships with the advertiser over several calls throughout the quarter.
- Metrics: Pitching a solution/products on the platform
- Perform follow-ups on incidents with advertisers to ensure customer satisfaction
- Receive and log internal and/or external customer problem/request/issues ensuring accurate documentation
- Perform troubleshooting/problem identification following defined procedures to resolve correctly
- Develop and maintain knowledge of the advertiser-specific business environment
You will receive ongoing training and development to ensure you have all the necessary skills to navigate through our systems to find the solutions and/or the products that best suit our customers. We are there when our customers need us so you will have the ability to work a flexible schedule.
Basic Qualifications
- HS Diploma or GED Min 1-yr customer service
- Familiarity with social media
- sales and cold-calling experience is an asset
- ability to communicate with potential clients and keep them engaged at all times
- Ability to work all shifts as required (including holidays)
- PC Skills including navigating multiple computer systems
Schedule: Monday to Friday 9 am to 6:30 pm; may be scheduled on some weekends and some holidays. Shift bids in place to determine which shift you get based on performance metrics.
Duration: 12 months contract with possibility of extension or permanent hire after 4 months
Hourly Pay Rate: $20.43 per hour + Bonus
Location: St. Catharines, Niagara region
Start Date: January 12th 2023
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