Membership Services Coordinator

3 weeks ago

Winnipeg, Canada Strauss event & association management Full time

As Membership Services Coordinator with Strauss event & association management you support the Event & Membership Manager with the following: member services, communications and coordination, database management, dues and invoice processing, conference and event planning, committee interaction, web and publication production, and administrative responsibilities.

Strauss is Canada’s most connected event and association management company with over 25 years of experience in managing healthcare and business associations and delivering signature events. We offer the expertise and industry knowledge to produce exceptional events and we elevate the performance of our association clients. Strauss is Canada’s first accredited association management company, and a proud member of the AMC Institute.

**Role Accountabilities**:

- Prepare and invoice members for membership dues;
- Effectively utilize association management software, and maintain membership records online;
- Prepare monthly membership reports including charts and graphs as requested;
- Support the members use of association provided products and tools;
- Set-up and coordinate online system for association awards;
- Initiate outbound calls to encourage participation in association client events;
- Ensure client records are filed and organized in compliance with Strauss’ records and retention policy; and
- Provide administrative support to Event & Membership Manager.

**Desired Skills & Experience**:

- College diploma or bachelor’s degree or 4 years’ combination of education and related experience;
- Must be fully bilingual in English and French, both verbal and written, and based in Canada; Montreal preferred;
- Proficient in Microsoft Office Suite, with a focus on Excel;
- Excellent customer service skills, coupled with friendly and effective communication - both verbal and written;
- Proven effective organizational and prioritization skills;
- Ability to work both independently and as part of a team;
- Must be available to travel 10-15 days per year within Canada and the US; and
- Previous experience working with volunteers is a benefit.

**Reports To**: Event & Membership Manager

**Location**: 503-386 Broadway, Winnipeg, MB

**Status**:Part-Time (20-25 hours per week)

**A competitive salary is being offered along with opportunities to learn, develop, and advance within the organization. We thank all applicants for their interest, however only those selected for an interview will be contacted.**

**Job Type**: Part-time
Part-time hours: 20-25 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Office: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- French (required)
- English (required)

Shift availability:

- Day Shift (required)

Work Location: In person

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