Member Experience Specialist

6 months ago


Markham, Canada Unionville Athletic Club Full time

**About Us**:
Unionville Athletic Club is a premier fitness facility offering a wide range of amenities including squash courts, pool, sauna, steam room, weight room, group fitness classes, virtual fitness classes, and outdoor patio. We are dedicated to providing an exceptional experience for our members and creating a welcoming environment for everyone who walks through our doors.

**Position Overview**:
**Responsibilities**:

- Greet members and guests in a friendly and professional manner
- Answer phone calls, respond to inquiries, and assist with membership sign-ups and inquiries
- Maintain cleanliness and organization at the front desk and lobby area
- Handle cash transactions and process payments accurately
- Assist with club maintenance tasks such as cleaning equipment, restocking supplies, and ensuring facilities are well-maintained
- Perform basic repairs and maintenance tasks as needed
- Monitor the faciity and ensure the safety and security of the club
- Assist with special events and promotions as required

**Qualifications**:

- Excellent customer service and communication skills
- Previous experience in a customer facing role is preferred
- Basic knowledge of maintenance tasks and willingness to learn
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize responsibilities in a fast-paced environment
- Must be reliable, punctual, and professional at all times

**Schedule**:
This is a part-time position with flexible hours, including mornings, evenings and weekends.

**How to Apply**:
Deadline for Applications:
Applications will be accepted until [insert deadline].

Unionville Athletic Club is an equal-opportunity employer and values diversity in the workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

**Job Type**: Part-time

**Salary**: $16.55-$19.62 per hour

Shift:

- Afternoon shift
- Evening shift
- Morning shift
- Night shift

Ability to commute/relocate:

- Markham, ON L6G 1A5: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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