Automotive Service Advisor

4 days ago


London, Canada The Kar Doctor (KD Automotive Inc.) Full time

**Overview**
We are seeking a dedicated and knowledgeable Automotive Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers, guiding them through their vehicle service needs while ensuring a high level of customer satisfaction. Your expertise in automotive repair and mechanics will be essential in providing accurate assessments and recommendations, ultimately contributing to the success of our dealership.

**Duties**
- Greet customers promptly and professionally upon arrival.
- Assess customer needs and provide detailed explanations of services required for their vehicles.
- Utilize mechanical knowledge to diagnose issues and recommend appropriate repairs or maintenance.
- Manage service appointments efficiently, ensuring timely completion of services.
- Communicate effectively with technicians regarding customer concerns and service requirements.
- Sell additional services or products that may benefit the customer’s vehicle performance.
- Handle cash transactions accurately and maintain records of all service orders.
- Follow up with customers post-service to ensure satisfaction and address any further questions or concerns.

**Qualifications**
- Proven experience in automotive repair or as a mechanic is preferred.

Strong customer service skills with a focus on building relationships and trust with clients.
- Sales experience is a plus, particularly in up selling automotive services or products.
- Solid mechanical knowledge to effectively communicate technical information to customers.
- Ability to handle cash transactions and maintain accurate financial records.
- Previous experience in a dealership environment is advantageous but not required.
- Excellent communication skills, both verbal and written, with an emphasis on clarity and professionalism.
- experience with Mitchell on demand would be an asset

Join our team as an Automotive Service Advisor where your expertise will make a significant impact on our customers' experiences

Pay: From $23.00 per hour

Expected hours: 42.5 per week

Additional pay:

- Bonus pay

**Benefits**:

- Life insurance
- On-site parking

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



  • London, Canada James Patrick Automotive Repair Full time

    Looking for a New Challenge? Look no further! James Patrick Automotive Repair is looking to grow and expand our family. We are seeking a qualified individual to fill the position of Service Advisor to be the liaison between our customers and our Technicians. If you have Service Advisor experience, a great worth ethic, and have an organized approach to your...


  • London, Canada James Patrick Automotive Repair Full time

    Looking for a New Challenge? Look no further! James Patrick Automotive Repair is looking to grow and expand our family. We are seeking a qualified individual to fill the position of Service Advisor to be the liaison between our customers and our Technicians. If you have Service Advisor experience, a great worth ethic, and have an organized approach to your...


  • London, Ontario, Canada Woodfield Automotive Full time

    About Woodfield AutomotiveWe are a leading provider of automotive repair services, committed to delivering exceptional customer experiences.Job Opportunity: Service AdvisorWe are seeking a highly skilled and motivated Service Advisor to join our team. As a Service Advisor, you will be responsible for providing excellent customer service, ensuring efficient...


  • London, Ontario, Canada Woodfield Automotive Full time

    Job DescriptionWe are seeking an experienced Service Advisor to join our team at Woodfield Automotive. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that every vehicle leaves our dealership in excellent condition.Responsibilities:Address customer complaints and concerns in a professional and courteous...


  • London, Canada Leavens Chrysler Full time

    Leavens Chrysler Dodge Jeep Ram is looking for an **experienced Service Advisor!** When customers come to Leavens Chrysler, they look to us to provide unmatched customer care and an experience that’s second to none. If you share our passion for representing a high-quality brand, we would like to hear from you. **Duties and responsibilities**: -...


  • London, Canada MEINEKE CAR CARE Full time

    Overview: **Responsibilities**: - Greet customers and assist them with their service needs - Provide recommendations on necessary repairs and services based on dealership guidelines - Upsell additional services to meet customer needs - Schedule appointments and maintain customer records - Communicate effectively with the service team to ensure timely...

  • Service Advisor

    6 months ago


    London, Canada AutoCanada Inc. Full time

    **Service Advisor** **London Kia** **London, ON** We are looking for** **an experienced **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued...

  • Service Advisor

    5 months ago


    London, Canada AutoCanada Inc. Full time

    **Service Advisor** **London Honda** **London, ON** **AutoCanada**, the largest publicly-traded automotive group in Canada, is **NOW HIRING** an experienced **Automotive Service Advisor **to work at **London Honda**! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the...

  • Service Advisor

    5 months ago


    London, Canada Westgate Honda Full time

    Westgate Honda is looking for a **Service Advisor.** The Service Advisor is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. They will act as a liaison between our customers and Service Technicians. We are looking for a customer-centric individual who is passionate about building relationships with...

  • Service Advisor

    5 months ago


    London, Canada Westgate Honda Full time

    Westgate Honda is looking for a **Service Advisor.** The Service Advisor is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. They will act as a liaison between our customers and Service Technicians. We are looking for a customer-centric individual who is passionate about building relationships with...


  • London, Canada Mackensie's Automotive Inc. Full time

    Education: Expérience: EducationRegistered Apprenticeship certificateWork settingAutomotive service stationSupervisionAutomotive technicians/motor vehicle mechanicsCertificates, licences, memberships, and courses Automotive Service Technician Trade CertificationTire, wheel and rim mechanicAutomotive Service Technician (Fuel and Electrical Systems) Trade...


  • London, Canada Mackensie's Automotive Inc. Full time

    Education: Registered Apprenticeship certificateExperience: 2 years to less than 3 yearsWork settingAutomotive service stationSupervisionAutomotive technicians/motor vehicle mechanicsCertificates, licences, memberships, and courses Automotive Service Technician Trade CertificationTire, wheel and rim mechanicAutomotive Service Technician (Fuel and Electrical...

  • Service Advisor

    5 months ago


    London, Canada AutoCanada Inc. Full time

    **Service Advisor** **London Kia** **London, ON** We are looking for** **an experienced **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued...

  • Service Advisor

    5 months ago


    London, Canada AutoCanada Inc. Full time

    **Service Advisor** **London Honda** **London, ON** We are looking for - ** **a - **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! London Honda - ** **is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience...


  • London, Canada Mackensie's Automotive Inc. Full time

    Education: Expérience: EducationRegistered Apprenticeship certificateWork settingAutomotive service stationSupervisionAutomotive technicians/motor vehicle mechanicsCertificates, licences, memberships, and courses Automotive Service Technician Trade CertificationTire, wheel and rim mechanicAutomotive Service Technician (Fuel and Electrical Systems) Trade...

  • Service Advisor

    5 months ago


    London, Canada Highbury Ford Sales Ltd Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be the primary point of contact for customers at our dealership. Your role will involve providing exceptional customer service, coordinating automotive repairs, and maximizing sales opportunities. **Duties**: -...

  • Auto Service Advisor

    5 months ago


    London, Canada Canadian Tire Hyde Park Full time

    Your North London Canadian Tire is looking for a full/part time Automotive Service Advisor. The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. This role is the link between the technician and the customer. Superior customer service and communication...

  • Service Advisor

    6 months ago


    London, Canada Ford Full time

    Eansor Auto Group is looking for a **Service Advisor** in London at Courtesy Ford Lincoln! As a Service Advisor at Courtesy Ford Lincoln, you will be the primary point of contact for customers requiring automotive maintenance or repair services. You will provide exceptional customer service by greeting customers, assessing their service needs, and...

  • Service Advisor

    5 months ago


    London, Canada Forest City Dodge Full time

    **You have a passion for cars and the automotive industry.** **You love talking to new people and building relationships.** **You are motivated by reaching set targets and goals.** **You are a driven person and enjoy providing excellent customer service.** **You are looking to join an amazing team of people to grow with.** **If this sounds like you, you...


  • London, Ontario, Canada Tirecraft Full time

    Tirecraft Ontario is a proudly Canadian owned and operated expert in tires and automotive services. We are seeking a skilled Automotive Service Technician to join our team.We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience.About the RoleThis is a hands-on role where you will work closely with Service Advisors to obtain...