Community Outreach Worker

5 months ago

Edmonton, Canada CSS Full time

Catholic Social Services is currently seeking a full time, 40 hours per week, Community Outreach Worker in EDMONTON to join our dynamic and talented team. Providing excellent client-centered care, you are confident, thoughtful, non-judgmental and motivated to achieve success while supporting others in your community
This position has a weekly schedule of Monday - Friday (8:30AM to 5:00 PM), some weekends and evenings may be required. After the completion of the probationary period, this position is eligible for a hybrid-work model.

**Program Overview**:
The First Steps program is a Fetal Alcohol Spectrum Disorder (FASD) prevention program. First Steps provides support, advocacy and resources to women and gender diverse people who are pregnant or who have recently given birth, and who have used alcohol or drugs during their pregnancy. The program uses a harm reduction, client focused, strength and relationship based approach to work with clients over a 3-year period. Workers provide emotional support to participants while helping to connect them to community resources such as treatment centers, health care services and financial support services.

**Job Summary**:
As a Community Outreach Worker, you will be responsible for assessing the needs of clients to address challenges, access resources, and to assist them in developing life and social skills. You will provide referrals, advocacy and support to clients as they engage with different community resources. You will ensure the clients have an ongoing network of support while providing emotional and practical support to foster independence. Other responsibilities include but are not limited to:

- Assessing the needs of the client, determining suitability of services, and identifying objective goals and developmental plans with the client
- Helping clients to gain an understanding of issues and establish access to other community resources such as health care, prenatal care, Fetal Alcohol Spectrum Disorder (FASD) assessments and supports to meet their core needs
- Building social and other support networks to assist in clients' transition to be independent, autonomous, and self-determined as appropriate to their abilities and experience
- Facilitating practical changes and/or initiate activities to enhance in the clients' physical and social environments to promote their well-being and self-esteem
- Providing consistent teaching and support around parenting skills, and specific life and social skills
- Supporting clients with problem-solving, communication, and conflict resolution through modeling and coaching
- Assisting clients with different aspects of daily living, including but not limited to arranging appointments and transportation
- Performing crisis intervention, developing safety plans and supporting clients to access crisis supports during emergency situations
- Submitting required program documentation within established timeframes
- Attending all team meetings, case consultations, and service reviews
- Other duties as required.

**Education & Qualifications**:

- A Diploma/Degree in Human Services (or equivalent).
- Minimum of 2 years’ experience working with women or gender diverse people, experiencing substance misuse and/or mental health issues.
- Experience with community outreach, family or domestic violence would be an asset.
- The ability to work independently in the community and effective case management are requirements of this position.
- Certification or training in Indigenous Awareness, Abuse Awareness, Standard First Aid and Violence/Crisis Intervention is a definite asset.

**Other qualifications include**:

- Demonstrated experience and knowledge of Fetal Alcohol Spectrum Disorder (FASD) is required
- Demonstrated experience and knowledge of the Harm Reduction Model
- Proven ability to provide effective communication, collaboration, crisis intervention, and conflict management with clients
- Demonstrated assessment, problem solving, and critical thinking skills
- Knowledge of community resources is required
- Demonstrated ability to act with professionalism, confidentiality, and diplomacy
- Proven case documentation and effective information reporting practices
- A reliable Vehicle, Valid Driver’s License, Vehicle Registration and Third Party Liability Insurance (amount of two million)
- Police Information Check including vulnerable sector search, and Intervention Record Check current within six (6) months
- Summary of driving record with no more than six (6) demerit points current within one (1) year.

**What We Offer**:

- The salary for this position is $50,446.08 to $56,772.72 per year based on qualifications and experience
- We offer flexibility and supportive working environment.
- Flexible benefit options when eligible.
- Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.

**About Catholic Social Services**:
You will be joining an established

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