Outreach Worker, Street Outreach

5 days ago

Edmonton, Canada Boyle Street Community Services Full time

**REPORTS TO**: Team Lead, Street Outreach Team**HOURS**: Monday - Friday 7:00 am to 3:30 pm- *This position is a 1-year contract with possible extension pending funding*_

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.“We stand with our clients, side by side, patiently and for as long as they want - a constant and consistent caring force”-
This position comes with a comprehensive dental, health and drug benefits package, three weeks of annual vacation, and numerous professional development and training opportunities.**JOB PURPOSE**:

- To support individuals sleeping rough throughout Edmonton (including in the river valley/parkland areas) and to assist them in transitioning to a safer lifestyle, while increasing understanding among community stakeholders about the target population and street-related challenges.**KEY AREAS OF RESPONSIBILITIES**:

- Connect with street populations sleeping on public lands through intensive outreach in the River Valley, parks and other public spaces.
- Build rapport with individuals sleeping rough and gain an understanding of their stories and concerns, and their needs.
- Connect individuals sleeping rough to resources that will improve their standard of living, such as housing, income, medical supports, and identification, accompany them to appointments, and advocate on their behalf.
- Connect with businesses, storeowners, community groups, residents, City of Edmonton, EPS, EMS, hospitals and other service agencies that come into contact with individuals frequenting the streets.
- Liaise between people who are homeless and other stakeholders in the community.
- Identify service gaps in meeting the needs of people on the streets.
- Discuss how to have a healthy level of coexistence, tolerance and respect among all the relevant stakeholders, and determine best practice.
- BSCS is more than a workplace. It is a community where everyone helps and contributes to the whole, and there is an expectation that all employees will take part in events (during the work week and occasionally during weekends and evenings). This includes fundraising campaigns, running community meals, medicine picking etc.

**QUALIFICATIONS**:
**Education**:**Skills, Abilities and Attitudes**:

- Able to quickly, creatively and ethically solve problems with clients Proven ability to work in a respectful and client-centered manner Understands how to use de-escalation techniques Works with initiative, commitment and enthusiasm; physically fit Good working knowledge of Microsoft Office Familiar with entering data into databases, such as the Efforts to Outcomes system Able to plan and make decisions in a timely, organized and appropriate manner

**Experience** and other Requirements**:

- At least two years of experience delivering community-based services
- Knowledge of evidence-based practices, motivational interviewing and cognitive behavioural techniques
- Particular expertise developing and monitoring case plans
- Experience networking with a range of partners and stakeholders
- Excellent knowledge and understanding of poverty-related issues, trends and services, particularly within, but not limited to the urban Indigenous population
- Local travel on behalf of clients and the agency is required; must have a valid class 5 license, reliable vehicle and clean driver’s abstract
- Criminal Record and Child Intervention Checks (results will be reviewed on a case by case basis)
- Valid First Aid certificate or enrolled in a future course
- Valid class 5 driver's license and access to a reliable personal vehicle with minimum $2 million liability insurance
- This unique position requires team members to walk long distances on rugged terrain, carrying bags with supplies that weigh between 20-25 pounds, all year around in all weather conditions.
- Experience with and knowledge of Indigenous culture and ceremonies is considered an asset.**To Apply**:Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients.

Clients, staff, and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly by using preferred pronouns. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.

The health and safety of our clients and staff is of the utmost importance to our organization. Per Boyle Street's COVID-19 policy, all new hires are required to be fully vaccin

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