Customer Care Representative

5 months ago


Scarborough, Canada Connect Hearing Full time

Scarborough, CanadaCustomer Care Representative
- Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?_
- Are you passionate about providing customer service that exceeds expectations?_
- If so, we think you belong here with us as a
- **Hearing Care Administrative Assistant****Who are we?**:

- House of Hearing has recently joined Connect Hearing Canada- Connect Hearing is the largest and leading hearing care provider with a network of clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.**Working Location**:Scarborough, ON (Full Time)**Reporting to**: General Manager**A day in the life of a Hearing Care Admin Assistant involves**:

- Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
- Managing and maintaining client accounts while building relationships
- Working with insurance companies to ensure successful third-party billing operations
- Assist with cleanings and minor in-clinic device repairs - don’t worry, training provided

**What you get in return**:

- Competitive Hourly Wage
- Full Benefits Package on Day 1
- Monday - Friday (business hours)
- 3 weeks vacations to start + birthday off
- Eligible for Quarterly Bonus
- Growth and development opportunities

**We'd love to hear from you if**:

- You possess strong communication and customer service skills
- You have experience or would enjoy working on and reconciling accounts receivable
- Your aligned with our value of helping others
- You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

**Don't think you meet the criteria?**
- If you’re willing to go all in and learn, we'd still love to hear from you-
**More About Us**:

- We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.- Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves - they create sense._



  • Scarborough, Canada Zedd Customer Solutions Full time

    Job description COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for outstanding management of their customer...


  • Scarborough, Canada Zedd Customer Solutions Full time

    Job description COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for outstanding management of their customer...


  • Scarborough, Canada Zedd Customer Solutions Full time

    **Inbound Call Center Customer Service and Sales** **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer...


  • Scarborough, Canada Zedd Customer Solutions Full time

    **Inbound Call Center Customer Service and Sales** **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer...


  • Scarborough, Canada All Seasons Insurance Brokerage Inc. Full time

    **Job Title**: Customer Service Representative (Insurance Broker) **Location**: Scarborough, Ontario **Job Type**: Full-time We are seeking a dedicated and experienced Customer Service Representative to join our team at All Seasons Insurance Brokerage Inc. As a key member of our brokerage, you will provide exceptional customer service and support to...


  • Scarborough, Canada FTG Full time

    **Job Overview** FTG is a global corporation offering design, development, prototypes, and manufacturing solutions for aerospace and defense electronic products and subsystems. As the main point of contact, the Customer Service Representative will interact with Customers' to provide and process information in response to inquiries, concerns and...


  • Scarborough, Canada Invitica Solutions Full time

    Are you experienced in the Customer Service and Sales field and looking to utilize your customer-centric approach to business development? Invitica Solutions is Durham's leading firms in Customer Service, Sales, and Business Development. We are dedicated to providing our clients with the utmost care and have a history of delivering profitable results and...


  • Scarborough, Canada Barnes & Aidi Full time

    **THIS IS NOT A REMOTE POSITION. THIS POST IS FOR APPLICANTS PRIMARILY BASED IN TORONTO** F U L L T I M E P O S I T I O N S We are a busy office looking for representatives IMMEDIATELY. Positions will commence immediately and we are conducting interviews right away Company Established in 2018 and growing across Canada. Our specialization is customer care...


  • Scarborough, Canada Barnes & Aidi Full time

    **THIS IS NOT A REMOTE POSITION. WE ARE NOT ACCEPTING ANY APPLICANTS FROM OVERSEAS. THIS POST IS FOR APPLICANTS PRIMARILY BASED IN TORONTO** F U L L T I M E P O S I T I O N S We are a busy office looking for representatives IMMEDIATELY. Positions will commence within 1 week and we are conducting interviews right away Company - Established in 2018 and...


  • Scarborough, Canada Madison Group Full time

    General Description: The Customer Care Specialist is responsible for working directly with homeowners from PDI, occupancy, 30 day, and year end. Duties include TARION registration, reviewing deficiency lists, scheduling service people, documentation, and resolution of home deficiency with the aid of the on-site manager. Primary Responsibilities: -...


  • Scarborough, Canada Lifemark Health Group Full time

    **Customer Service Representative** - **Lifemark Physiotherapy & Sport Medicine Rouge Valley** **Employment Type: Permanent Full-Time/Part-Time** **Location**:2863 Ellesmere Road** **Scarborough, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a...


  • Scarborough, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** **Lifemark Physiotherapy & Sport Medicine Rouge Valley** **Employment Type: Part-Time** **Location**: **2863 Ellesmere Road** **Scarborough, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team...


  • Scarborough, Canada Scarborough Health Network Full time

    Job Number: JR101521 Job Title: Customer Service Representative Job Category: Clerical Hospital Location: Centenary Site **Job Type**: Permanent, Part time Number of Positions: 1 Union: CUPE Minimum - Maximum Hourly Rate: $27.726 - $29.06 Hours: Days, Afternoons, Evenings, Nights, Weekends, Holidays Across our three hospitals and eight satellite...


  • Scarborough, Canada Barnes & Aidi Full time

    **THIS IS NOT A REMOTE POSITION.** We are looking for Customer Service Representatives to join our team. This role would be suitable for someone who has previously worked in a team environment. However, no experience is required as training will be provided. Full-time: Monday to Saturday (12:15 p.m. - 8:30 p.m.) Entry-Level Position Weekly Compensation:...


  • Scarborough, Canada S. A. Armstrong Full time

    The Customer Service Representative maintains all aspects of the customer service relationship including order processing, follow up, delivery co-ordination, identify customers needs, clarify information, research issues, and provide solutions and/or alternatives. This role will be based in Scarborough, Ontario. In addition to annual initiatives, the key...


  • Scarborough, Canada Cascades Full time

    **Welcome home!** At Cascades, **Sustainable Development** means **Respecting the True Nature** of our 10,000 talents. We put you first: - Group insurance & retirement plan with company contributions - Profit sharing plan (not once, but twice a year!) - Employee assistance program - Extraflex benefits program (wellness & lifestyle reimbursement program) -...


  • Scarborough, Canada Small Animal Veterinary Hospital Full time

    **About Us** Welcome to Milliken Animal Clinic! We're all about empowering pets and their families to live better lives. Our thriving clinic serves the diverse community of Scarborough, offering high-quality, personalized care. We're looking for a caring and organized Client Care Representative who loves communicating with people and is ready to be a part...


  • Scarborough, Canada Canadian Bearings Ltd. Full time

    Working at CB (Canadian Bearings) means being part of a dynamic team, committed to collaborating with one another in the delivery of reliable solutions to our customers. Our culture is one of accountability, authenticity, and continuous development. It is our vision to be a trusted supplier of industrial operations worldwide, and we are looking for...


  • Scarborough, Canada Environmental 360 Solutions Full time

    **Company Overview** Founded in 2018, Environmental 360 Solutions (E360S) is dedicated to becoming North America's leading and most trusted environmental management company. Growing through acquisition and organic growth, E360S provides environmental and waste management solutions to municipalities and commercial customers. **Position Description** We...


  • Scarborough, Canada SKF Full time

    **Customer Engagement Representative*** Location: Scarborough, ON **About SKF**: **SKF has been making the world spin since 1907!** SKF is an industry-leading manufacturer dedicated to a culture of belonging, where our people flourish in an equitable environment that promotes leadership development and career growth. SKF bearings played an integral role in...