Client Care Representative/receptionist
5 months ago
**About Us**
Welcome to Milliken Animal Clinic We're all about empowering pets and their families to live better lives. Our thriving clinic serves the diverse community of Scarborough, offering high-quality, personalized care. We're looking for a caring and organized Client Care Representative who loves communicating with people and is ready to be a part of our team.
**Join Our Team**
Are you passionate about helping both pets and people? We're seeking a friendly, service-oriented individual to join our team as a Client Care Representative. If you enjoy building relationships, organizing tasks, and contributing to a positive team environment, this might be the perfect role for you
**Why Milliken?**
- **Positive Culture**: Join a team that truly cares for both pets and their owners.
- **Growth**: Develop your professional skills and expand your knowledge in a supportive environment.
- **Diverse Clients**: Serve a vibrant community that values our personalized care.
**What Our Team Says**:
- "Helpful to newcomers and as a team."
- "Culture of truly caring individuals for the pets as well as the owners."
- "Very friendly open-minded people."
- "Positive and supportive team."
**Perks**:
- Competitive salary ($17-$23 per hour)
- Health benefits (100% paid)
- Pet care, food, and product discounts
- Continuing education resources
- Vacation and sick days
- Career growth opportunities in team management and hospital administration
**Your Role**:
- Greet and assist clients with a smile, making them feel welcome and cared for
- Organize appointments and manage client communication with efficiency and warmth
- Collaborate with a diverse team of doctors, nurses, and support staff
- Provide exceptional customer service, ensuring that every interaction is focused on the pet's health and the owner's needs
**What You Bring**:
- Empathy and enthusiasm for serving pet owners
- Strong communication and organizational skills
- A collaborative spirit, ready to build trusting relationships with clients and team members
- A hunger to learn—pet health knowledge is a bonus, but we'll train you
- English proficiency required; Mandarin proficiency is a plus
**Ready to Make a Difference?**
Join Milliken Animal Clinic, where you'll play a vital role in helping pets and their families live better lives while growing your career. We can't wait to meet you
, Permanent
**Salary**: $17.00-$23.00 per hour
**Job Types**: Full-time, Permanent
Pay: $17.00-$23.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Scarborough, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
Expected start date: 2024-09-10
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