Customer Service Representative

5 months ago

Scarborough, Canada Canadian Bearings Ltd. Full time

Working at CB (Canadian Bearings) means being part of a dynamic team, committed to collaborating with one another in the delivery of reliable solutions to our customers. Our culture is one of accountability, authenticity, and continuous development.

It is our vision to be a trusted supplier of industrial operations worldwide, and we are looking for skillful, enthusiastic, and customer-focused people to help us realize this vision together.

We are seeking a dedicated and engaging individual who is ready and willing to challenge themselves by utilizing their unique collection of knowledge, skills and experience in new ways in the following capacity:
**CUSTOMER SERVICE REPRESENTATIVE**

**Scarborough, ON**

**WHAT YOU’LL BE DOING**:

- Engage in product sourcing, quoting and quote follow-up, ordering, and expediting activities based on customer requirements.
- Effectively manage and resolve customer concerns, identifying issues and suggesting/implementing appropriate solutions; escalate more complex issues as appropriate.
- Ensure completion, submission, and reporting (when required) of all appropriate paperwork (i.e. proof of delivery, receipts, invoices, etc.).
- Build and maintain sustainable relationships with customers and vendors, and collaborate with internal/external teams to ensure high service levels.
- Provide after-hours on-call customer support, when required/assigned.
- Conduct outbound sales calls to service assigned accounts and promote increased profitability.
- Provide shipping and receiving, in-person counter sales, and other branch-specific support (as required).
- Actively engage in continuous learning and development, including expanding personal knowledge of CB products & processes.

**WHAT YOU’LL BRING TO OUR TEAM**:

- High School Diploma required; post-secondary education preferred
- Minimum 1 year customer service experience required
- Knowledge of MRO industry and related products an asset
- Basic computer literacy (i.e. MS Office Suite)
- Basic mathematical skills
- Excellent communication, including written, verbal, and active listening skills
- Excellent organizational and time management skills; and the ability to multi-task
- Ability to lift 70 lbs. occasionally as part of shipping/receiving support

**QUALITIES OF A GREAT FIT**:

- Performance-driven; achievement-orientated
- Good team-player with the ability to build strong, functional relationships and work collaboratively
- Accepts accountability for and takes pride in their work
- Socially adaptable; able to gauge one’s audience and speak on their level
- Resourceful and creative problem solver
- Takes initiative and drives for results
- Resilient, professional, and conducts their business with tact and diplomacy
- Curious, probing, inquisitive and eager to learn

**BENEFITS OF BEING PART OF THE CB TEAM**:

- Comprehensive Group Benefits Program
- Employee & Family Assistance Program (EFAP)
- RRSP Matching Plan
- Personal & Professional Development Subsidy
- Employee Recognition Program
- Continued Professional Development Opportunities (access to LinkedIn Learning, product training, third-party personal and professional skills training opportunities)
- Constructive, engaging organizational culture
- Opportunity to work alongside experienced industry professionals

Our careers allow you to utilize your skills, knowledge, and experience while at the same time offering you a position that you will find both challenging and rewarding as you realize your potential and achieve your career goals.

Canadian Bearings is an equal opportunity employer.

**Job Types**: Full-time, Permanent

**Salary**: $42,900.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Scarborough, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

  • Customer Service Representative

    6 months ago

    Scarborough, Canada FLS Transportation Service Limited Full time

    FLS Transportation is actively seeking a Customer Service Representative in their Scarborough, ON branch. Job duties include but not limited to: - Supporting all service requirements of assigned FLS Customers to exceed expectations - Identifying the service requirements and information required for each Customer shipment - Entering all relevant shipment...

  • Bilingual Call Centre Representative

    5 months ago

    Scarborough, Canada Zedd Customer Solutions Full time

    Job description COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for outstanding management of their customer...

  • Bilingual Call Centre Representative

    5 months ago

    Scarborough, Canada Zedd Customer Solutions Full time

    Job description COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for outstanding management of their customer...

  • Customer Service Representative

    4 months ago

    Scarborough, Canada Barnes & Aidi Full time

    **THIS IS NOT A REMOTE POSITION.** We are looking for Customer Service Representatives to join our team. This role would be suitable for someone who has previously worked in a team environment. However, no experience is required as training will be provided. Full-time: Monday to Saturday (12:15 p.m. - 8:30 p.m.) Entry-Level Position Weekly Compensation:...

  • Customer Service Representative

    2 months ago

    Scarborough, Canada Cascades Full time

    **Welcome home!** At Cascades, **Sustainable Development** means **Respecting the True Nature** of our 10,000 talents. We put you first: - Group insurance & retirement plan with company contributions - Profit sharing plan (not once, but twice a year!) - Employee assistance program - Extraflex benefits program (wellness & lifestyle reimbursement program) -...

  • Customer Service Representative

    5 months ago

    Scarborough, Canada AutoCanada Inc. Full time

    **Customer Service Representative - Collision Centre** **Excellence Auto Collision - Silver Star** **Scarborough, Ontario** At **Excellence Auto Collision - Silver Star,** we are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team. Acting as a...

  • Customer Service Representative

    5 months ago

    Scarborough, Canada Azar Marketing Agency Full time

    Customer Service Representative - Azar Marketing Agency Azar Marketing Agency is a leading sales and direct marketing company. We specialize in face-to-face customer acquisitions, leadership and coaching, with a major focus on cable and the telecom industry, representing one of Canada’s most well-known telecom brands. We are looking for driven,...

  • Customer Service Representative

    5 months ago

    Scarborough, Canada AutoCanada Inc. Full time

    **Customer Service Representative** **Excellence Auto Collision, Silver Star - AutoCanada Collision Centres** **Scarborough, Ontario, On-Site** **Schedule: Monday to Friday, 8 am - 5 pm** **Excellence Auto Collision, Silver Star** is looking for a **Customer Service Representative** located in **Scarborough, Ontario**. We are a growing team with...

  • Customer Service Sales Representative

    5 months ago

    Scarborough, Canada Invitica Solutions Full time

    Are you experienced in the Customer Service and Sales field and looking to utilize your customer-centric approach to business development? Invitica Solutions is Durham's leading firms in Customer Service, Sales, and Business Development. We are dedicated to providing our clients with the utmost care and have a history of delivering profitable results and...

  • Customer Service Representative

    5 months ago

    Scarborough, Canada Billyard Insurance Group Full time

    **Job Overview**: 2 years experience is required **Responsibilities**: - Analyze customer needs and recommend appropriate products or services. - Upsell products or services to increase revenue. - Provide excellent phone etiquette and professionalism in all interactions. - Perform data entry tasks accurately and efficiently. **Requirements**: - Previous...

  • Customer Service Representative

    2 months ago

    Scarborough, Canada All Seasons Insurance Brokerage Inc. Full time

    **Job Title**: Customer Service Representative (Insurance Broker) **Location**: Scarborough, Ontario **Job Type**: Full-time We are seeking a dedicated and experienced Customer Service Representative to join our team at All Seasons Insurance Brokerage Inc. As a key member of our brokerage, you will provide exceptional customer service and support to...

  • Customer Service Representative

    5 months ago

    Scarborough, Canada Barnes & Aidi Full time

    **THIS IS NOT A REMOTE POSITION. THIS POST IS FOR APPLICANTS PRIMARILY BASED IN TORONTO** F U L L T I M E P O S I T I O N S We are a busy office looking for representatives IMMEDIATELY. Positions will commence immediately and we are conducting interviews right away Company Established in 2018 and growing across Canada. Our specialization is customer care...

  • Customer Service Representative

    1 month ago

    Scarborough, Canada Lifemark Health Group Full time

    **Customer Service Representative** - **Lifemark Physiotherapy & Sport Medicine Rouge Valley** **Employment Type: Permanent Full-Time/Part-Time** **Location**:2863 Ellesmere Road** **Scarborough, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a...

  • Customer Service Representative

    5 months ago

    Scarborough, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** **Lifemark Physiotherapy & Sport Medicine Rouge Valley** **Employment Type: Part-Time** **Location**: **2863 Ellesmere Road** **Scarborough, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team...

  • Customer Service Representative

    5 months ago

    Scarborough, Canada Barnes & Aidi Full time

    **THIS IS NOT A REMOTE POSITION. WE ARE NOT ACCEPTING ANY APPLICANTS FROM OVERSEAS. THIS POST IS FOR APPLICANTS PRIMARILY BASED IN TORONTO** F U L L T I M E P O S I T I O N S We are a busy office looking for representatives IMMEDIATELY. Positions will commence within 1 week and we are conducting interviews right away Company - Established in 2018 and...

  • Customer Service Representative

    2 weeks ago

    Scarborough, Canada Global Muffler Inc. Full time

    **Overview** Are you passionate about automotive parts and have a knack for communication? Global muffler inc is seeking a motivated and detail-oriented Customer Service Representative to join our team. In this role, you will assist customers with their inquiries about exhaust auto parts and provide exceptional service over the phone. **Responsibilities** -...

  • Customer Service Representative

    1 month ago

    Scarborough, Canada FTG Full time

    **Job Overview** FTG is a global corporation offering design, development, prototypes, and manufacturing solutions for aerospace and defense electronic products and subsystems. As the main point of contact, the Customer Service Representative will interact with Customers' to provide and process information in response to inquiries, concerns and...

  • Operations Customer Service Representative

    5 months ago

    Scarborough, Canada Intelcom Full time

    Ride the next mile with us! - Operations Customer Service Representative Why choose Intelcom and become one of our Operations Customer Service Representative? - You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time - You enjoy a fast pace and being...

  • Customer Service Representative

    5 months ago

    Scarborough, Canada L. Hansen's Forwarding Full time

    L. Hansen's Forwarding Ltd operating in Scarborough, Ontarip is a rapidly and continually expanding Auto Hauling / Vehicle Relocation company with 40 years in business. We are actively seeking an individual to take on a variety of responsibilities and tasks in their role as a Client Service Representative. Competencies - Professionalism - Customer Service...

  • Operations Customer Service Representative

    5 months ago

    Scarborough, Canada Intelcom Full time

    Ride the next mile with us! - Operations Customer Service Representative Why choose Intelcom and become one of our Operations Customer Service Representative? - You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time - You enjoy a fast pace and being...