Linc Student Advisor

2 weeks ago

Edmonton, Canada NORQUEST COLLEGE Full time

**Job Description**:
**LINC STUDENT ADVISOR**

**FACULTY OF SKILLS & FOUNDATIONAL LEARNING**

NorQuesters are difference makers and we’re searching for someone dedicated to finding way ways forward to join our Faculty of Skills & Foundational Learning as a LINC Student Advisor. Reporting to the Academic Program Manager, the Program Student Advisor carries out a range of activities including student program advising, student engagement, student success triage and intervention, key program area contact for recruitment, liaising to the Office of the Registrar and Student Services, partnering with the program leadership team, and leading projects.

This position requires an extensive knowledge of complex systems and how they interact, such as PeopleSoft (internal) and ACAT (external), as well as a broad knowledge of how both operational and academic policies and procedures guide student life at NorQuest. The Advisor will work with students to resolve program academic matters and to identify possible pathways for the next stage of their academic journeys. The advisor works with matriculated students individually to assess their academic needs and goals. and to monitor academic progression throughout the program.

**HOW YOU'LL MAKE A DIFFERENCE**
- Provide support on projects, especially those related to learner pathways, transfer credit agreements, and students supports.
- Maintain communication with internal and external stakeholders, as required and work with the APM and program chairs to complete early term prerequisite reporting.
- Create, run, and analyze reports to be proactive and intervene with advice and guidance to enable student success in the program. This may result in contacting students when progress is out of synch, required courses are missing, and redirection is required.
- Meet individually with students to advise them on student pathways related to their academic and professional goals, including building personalized program plans with students based on their goals and obtaining Foreign Credential Recognition.
- Display knowledge of GPA requirements and competitive entry changes in degree programs in PSIs, especially those in Alberta; assist students in matching GPA performance to applicable programs.
- Refer students to support areas as required, such as the Student Readiness and Retention teams, the Office of the Registrar, Student Assessment, Student Financial Aid, Centre for Growth and Wellness, Library and Tutorial Services, Office of Student Judicial Affairs, and Work Integrated Learning and Career Education Centre.
- When necessary, review academic performance with students to ensure that they are on track to succeed in their goals, work with instructors to ensure student success, and make recommendations to students for supports.
- Counsel students regarding course load, returning to the program after absences, transferring in from other PSIs, and program delivery transfers.
- Clarify reason, purpose, and requirement of academic probations; coach, monitor, and follow-up with requirements of academic probation.
- Participate in NorQuest recruitment activities, either with the Chair or on behalf of the Chair.
- Work collaboratively with Brand and Marketing, Student Recruitment, admissions officers at other post-secondary institutions to facilitate student transfer of credits, and transfer credit officers on behalf of the Chair to ensure the timely assessment of transfer credit at other post-secondary institutions.

**WHAT YOU BRING**
- Completion of a Bachelor’s (Undergraduate) Degree from an accredited postsecondary institution or a combination of relevant education and experience.
- Education or designation in the assigned program of study, as applicable is required.
- 5+ years of related advising and student support experience in a postsecondary environment.
- Expertise in program architecture, curriculum, course sequencing, pathways, accreditation, and regulatory policies for related faculty.

**WHAT MAKES YOU A DIFFERENCE MAKER**

**As a difference maker you bring**:

- Exceptional customer service skills.
- Excellent communication and interpersonal skills.
- Excellent critical thinking and problem-solving skills.
- Proficient knowledge of computer systems, including PeopleSoft and Microsoft Office.
- Ability to forge and maintain strong, collaborative relationships with internal and external stakeholders.
- Proven process improvement experience.
- Accountability and responsibility, including the ability to work independently and complete tasks to deadline.
- Demonstrated understanding of equity, diversity, inclusion, anti-racism, including the needs of Indigenous, International, and immigrant learners.

**SALARY**:$2,336-$3,033 biweekly ($60,724-$78,850 annually) reflective upon what you bring AKA your education and experience. This is a fulltime term position until August 4, 2024, with immediate access to our great benefit program.

**We offer flexible work options. **We str

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