Receptionist (Permanent Part-time)

2 weeks ago

Edmonton, Canada Chartered Professional Accountants of AB Full time

**Organization Overview**:
CPA Alberta is the professional regulatory organization representing Alberta’s approximately 30,000 Chartered Professional Accountants (CPAs). Alberta’s CPA’s are among the more than 200,000 Canadian CPAs who provide financial and management expertise across the country and around the world, at every level and in every sector. CPA Alberta’s legislated mandate is to protect the interest of the public, protect the integrity of the profession, promote and increase the competence of Alberta CPAs, and regulate the conduct of Alberta CPAs.

CPA Alberta is proud of its recent achievement in being named one of **Alberta’s Top 75 Employers for 2023**.

**The Role**:

- Are you looking for an opportunity that provides you true flexibility to harmonize your work-home life? Do you have a passion for helping people and providing exceptional client service?_
- Keep reading as this job share position may be the role for you_

Reporting to the Manager, Office Services and working independently with mínimal supervision, the Receptionist is a professional and polished individual responsible for a wide variety of clerical office duties in support of Office Services and the organization. This includes greeting and screening visitors, answering and referring inbound telephone calls.

**Please note this is a job share position, working full days in the office on Thursday and Friday.**

**Key Responsibilities**:

- Manage a busy multi-line switchboard and deal with all enquiries in a professional and courteous manner.
- Respond to in-person enquiries from clients, business partners and other parties.
- Refer all inquiries to the appropriate individual, units or departments across the organization.
- Receive and distribute all forms of paper correspondence.
- Administer and manage inbound mail, including priority post, packages, courier services, and other correspondence.
- As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquirers and other interactions.
- Maintain a safe and clean reception area by complying with all company procedures, rules and regulations.
- Observe and report any security issues to the Manager, Office Services.
- Assist the Office Services Manager with facility maintenance, security, fire and safety, and project administration.

**Requirements**:

- High school diploma or GED, or an acceptable combination of education and experience.
- 3 or more years of direct work in a receptionist capacity, preferably in a corporate office environment.
- Superior telephone manners, customer service orientation and interpersonal skills.
- Proven ability to
- communicate well in both written and verbal form.
- be adaptable and flexible to meet changing work environment.
- multi-task and effectively prioritize and execute tasks while under pressure.
- Strong knowledge of general office procedures.
- Good working knowledge of Microsoft Office in particular Word, Excel, Outlook and Teams.
- Previous experience with facilities administration is considered an asset.

**Competencies**:

- Values & Ethics
- Teamwork & Adaptability
- Organizational Awareness
- Communication
- Attention to Detail
- Planning & Organizing
- Problem Solving
- Service Orientation

**Working Conditions**:

- Fast paced work environment.
- Some work outside of regular work hours may be needed.

**Location**:Edmonton

**Equal Employment Opportunity Statement**:
Please notify us if you require accommodation at any time during the recruitment process.

**COVID-19 Vaccination Policy**:
CPA Alberta thanks all applicants for their interest and advises that we will contact only those selected for an interview.

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