Assistant Property Manager

1 month ago

Ottawa, Canada RioCan Full time

**Who We Are**
- RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate.

We are proud to be recognized as one of Canada's Greenest Employers and a Greater Toronto's Top Employer. At RioCan, you can build a career with real impact and longevity. You get the stability and resources of an established company and the entrepreneurial and collaborative spirit of a start-up. Life at RioCan is dynamic and fast-paced. We know that great ideas can come from anywhere, and we empower our people to suggest and implement them. We value different voices and perspectives and appreciate that the unique backgrounds and identities we each bring to our jobs make the whole business stronger.

**POSITION OVERVIEW**:

- Reporting to the Sr. Property Manager, this position is responsible for assisting them with managing the day to day operations of the site(s) within the assigned portfolio. This role is located at our Donald Plaza location.

**RESPONSIBILITIES**:

- Reconciled Tenant accounts and prepare statement of accounts and correspondence to each tenant;
- Oversee the collections of accounts receivables as per company objective standards by ensuring the timely collection of all rents, input into the system and deposit in the bank;
- Review A/R and call tenants for outstanding arrears;
- Resolve tenant inquiries regarding their billings;
- Review charge back billings for accuracy and distribute to Tenants;
- Ensure tenant billings and year-end adjustments are correct and as per lease agreement;
- Prepare and distribute year end recoveries to all tenants;
- Issue default and / or demand notices to tenants for non-payment of rent;
- Review and approve lease summaries;
- Prepare lease assignment documentation;
- Issue and review open purchase orders;
- Collect and record monthly sales figures for tenants reporting;
- Assist in the preparation of annual budgets and related documents;
- Analyze financial statements on a monthly basis;
- Provide oversight of property administration team including coaching, support and review of work produced;
- Complete property inspections, including site visits within the city when required;
- Meet with inspectors and / or site maintenance contractors as required;
- Schedule and complete walkthrough of vacant premises following tenant vacancy;
- Review analysis of utility accounts, monthly reading and prepare timely billings to metered tenants;
- Set up tender packages for contractor selection;
- Prepare and update reports as it relates to new tenants, accounts receivable, accounts payable, sales, occupancy, etc.;
- Inform manager of any Property, Tenant or A/R issues;
- Ensure that RioCan’s Health and Safety policies are routinely assessed at the property level;
- Other duties / projects as required.

**QUALIFICATIONS**:

- College Diploma or Certificate in Business Administration;
- 5 years of experience in property management;
- Exceptional written and verbal communication skills;
- Experience using Yardi is an asset;
- Proficient in Word, Excel and Outlook;
- Proven problem-solving skills;
- Previous experience managing people.

**Why join RioCan?**

We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards and perquisites program is designed to fit and enrich your life physically, emotionally, financially, and socially. We offer eligible employees:
**Work / Life Balance** that prioritizes YOU. Enjoy a hybrid work model with flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.

**Professional Growth and Development** that includes a continuing education reimbursement, a mentorship and leadership development program, on-demand online learning, and cross-training opportunities.

An **Extensive Health and Benefits Program** that includes health and dental benefits for you and your family starting on day one, a healthcare spending account, an employee family and assistance program, virtual healthcare, and other resources.
- A **Comprehensive Retirement Program** to help prepare our employees for the future. This includes matching employee contributions in a retirement savings plan, pension plan, and an employee unit purchase plan.

**Additional Perks and Benefits** that include paid time off, parental leave top-up, various employee discounts, employee referral and recognition programs, and opportunities to participate in community initiatives, committees, and social events throughout the year.

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