Conference Manager

2 weeks ago

Edmonton, Canada BUKSA Strategic Conference Services Full time

The Conference Manager (CM) reports to the Director of Service Operations and is one of several persons responsible for the planning and execution of digital, live, and hybrid events on staff at BUKSA.

The mission of the CM is to support clients in organizing events, by serving as the key contact to clients on a day-to-day basis, carrying out the contractual responsibilities, leading the event coordination, and leading Conference Coordinators and other team members to execute the event.

The CM will have strong event and client management experience. The CM has excellent communication and interpersonal skills, strong leadership, are independent, highly professional and aligned with BUKSA’s core values, and thrive in a fast-paced environment. The role may occasionally require long hours and occasional weekend work, as job duties and team priorities demand.

This position is based in Edmonton and requires presence in-office.

**Continuous learning and development** - The Conference Manager role requires an individual who takes ownership of their learning and development, proactively identifying areas for improvement and seeking out opportunities to develop new skills. They will be committed to staying up-to-date with the latest industry trends and best practices.

**Results-oriented** - The Conference Manager will be goal-driven and results-oriented, with a track record of delivering work on-time and to the highest standard of quality. They will have a strategic mindset, be able to think outside the box and find innovative solutions to complex problems.

**Ownership mentality** - The Conference Manager will take ownership of their work and their teams work, ensuring that tasks are completed to the highest standard and taking responsibility for their actions. They will be self-motivated, proactive, and take pride in delivering results that exceed expectations.

**Leads every step the way** - Will lead their team, lead clients, and be proactive in addressing challenges and opportunities.
- University Degree, or equivalent experience
- 4-5 years experience in event planning, customer relations, team coordination, and project management experience
- Technical competence in platforms such as Zoom, Teams, Survey Monkey, Squarespace, and other virtual conference platforms considered an asset; excellent skills in Microsoft Office
(especially Word and Excel) are a must for success in this role.
- Experience coaching and teaching others technical and soft skills.
- Desire for a career and not just a job; exudes professionalism and the desire to deliver excellent service every step of the way.
- Some travel required; some evening and weekend work required
- Driver’s license and own vehicle required.
- Project management experience an asset

What’s in it for you:

- Designated workspace in a beautiful office located downtown Edmonton.
- Education allowance to pursue continuous learning opportunities to grow skills.

Allowance to attend conferences, take courses annually, support of membership in relevant professional societies.
- Healthcare spending account.
- Snacks, drinks, and other comforts are provided within the office.
- Staff socials and meals to induce a team atmosphere.

Salary range: $50,000 - $60,000

We recognize that our people are our best asset and that they are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at
BUKSA. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$60,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Edmonton, AB T5H 3J6: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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