Catering & Conference Services Manager

3 weeks ago

Edmonton, Canada Coast Hotels Full time

Your company, your values, your career

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.

The Catering & Conference Services Manager will support the hotel's strategic plan by providing superior customer service and selling services and products that maximize hotel revenues.

**Responsibilities**:

- Completes all catering related administration accurately and with appropriate detail
- Responds to all Meeting/Event enquiries within same day received
- Drafts correspondence, prepares proposals and contracts
- Monitors and completes catering contracts, including guarantees, amendments, rooming lists, cut-off dates, deposits and final payments when required.
- Monitors and manages group sales contracts, including guarantees, amendments, rooming lists, cut-off dates, deposits and final payments when required
- Ensures timely processing and documentation of records for customer relationship management initiatives including detailing and updating client files and sales activities, utilizing the company assigned automation tool: Delphi
- Ensures that function set-up meets or exceeds client expectations by working closely with each group’s meeting planner to determine their need for meeting rooms, food & beverage, and AV equipment requirements
- Welcomes clients during events
- Maximizes revenue for hotel through effective yielding of meeting space, ensuring that the best use of space is sold for each event and through effective up-selling - Participates in active prospecting and the re-booking of events
- Attends weekly meetings to review event BEOs to ensure client’s requirements are communicated accurately to Banquets and the Kitchen - Participates in site inspections, client appointments, client events as needed to increase market share
- Works with the Executive Chef to establish, design and price menu options for clients
- Completes other duties as assigned

**Skills/Knowledge/Experience**:

- Bachelor’s Degree or Diploma in Hospitality preferred or equivalent combination of eduction and experience
- 1-2 years of experience in Catering or Banquets
- Self-motivated, driven team player with demonstrated organizational and interpersonal skills
- Demonstrated ability to work in a fast paced, multi-tasking, multi-functional team environment
- Demonstrated superior customer service philosophy
- Excellent presentation and communication skills
- Intermediate level technical skills in MS Office, with working knowledge of Delphi a definite asset
- Knowledge of wine and food pairing as well as food costing
- Knowledge of Food & Beverage preparation techniques, health department rules and regulations, liquor laws and regulations
- Ability to read and interpret documents such as catering contracts, brochures, price lists, policy manuals, etc.
- Ability to prospect and qualify clients
- Proficient in the selling of guest rooms, function space and public outlets and be able to articulate clearly to clients
- Knowledge of food & beverages costs, labor and hotel operations
- Exemplifies Coast’s core values and enjoys working in a culture of accountability

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more

Coast Hotels is an Equal Opportunity Employer
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST

  • Catering Manager

    4 days ago

    Edmonton, Canada Food For Thought Catering Full time

    Responsibilities: - Plan, organize, and oversee daily catering bookings, focusing on our long term corporate clientelle. - Collaborate with clients to determine their specific event needs and preferences - Create customized menus based on client preferences and dietary restrictions - Quality check of food preparation and presentation to ensure high quality...

  • Supervisor, Conference and Event Services

    1 week ago

    Edmonton, Canada MacEwan University Full time

    SUPERVISOR, CONFERENCE AND EVENT SERVICES **CONFERENCE SERVICES** **Competition No.** 24.03.71 **CATEGORY** **SALARY** **CLOSING DATE** - Full-Time Continuing (35 hours per week) MSA Band E (Steps 1-8): $29.61 - $43.05 per hour March 21, 2024**About Us**: - MacEwan University is where caring faculty help people connect their passions to their future...

  • Operations Manager, Augustana, Dining

    4 days ago

    Edmonton, Canada University of Alberta Full time

    **VFO CS Hospitality Dining**: - Competition No. **A100351648** - Closing Date **Aug 14, 2023** **This posting is open to current employees at the University of Alberta only. Please indicate your internal status using the "Advertisement" drop down menu when applying.** This position is a part of the Association of the Academic Staff of the University of...

  • Catering Sales Manager

    4 weeks ago

    Edmonton, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Catering Sales Manager will contribute to the overall success of the hotel by providing superior customer service and selling products and/or services...

  • Catering Delivery Driver

    2 weeks ago

    Edmonton, Canada Sunterra Market Full time

    -Full Time Position-Flexible Hours-Open Weekly Availability (including some weekends)Sunterra will provide the Van; you provide an outstanding delivery service! As a Delivery Driver you will be responsible for catering and/or customer home delivery. You will ensure a positive company image by providing courteous, friendly, and efficient service to customers...

  • Catering Supervisor

    4 weeks ago

    Edmonton, Canada Veg Delight Pizza Bakery & Restaurant Limited Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Food service establishment - Various locations - On-site customer service - Restaurant - Catering firm - Fine dining establishment - Bakery **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of...

  • catering supervisor

    3 weeks ago

    Edmonton, Canada Veg Delight Pizza Bakery & Restaurant Limited Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingFood service establishmentVarious locationsOn-site customer serviceRestaurantCatering firmFine dining establishmentBakeryTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties,...

  • catering supervisor

    3 weeks ago

    Edmonton, Canada Veg Delight Pizza Bakery & Restaurant Limited Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingFood service establishmentVarious locationsOn-site customer serviceRestaurantCatering firmFine dining establishmentBakeryTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff...

  • Sales, Events

    3 weeks ago

    Edmonton, Canada St. Michael's Health Group Full time

    St. Michael’s Health Group is seeking a full - time (38.75 hrs/week, 1.00 FTE) **Sales, Events & Catering Associate**. This is a multi - faceted position with three components. **Catering Component**: Responsible for promoting external catering orders, coordinating internal orders, executing orders following proper protocols, ensuring all events booked in...

  • Manager, Ops, Customer Service

    4 weeks ago

    Edmonton, Canada Gate Gourmet Full time

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Account Manager, Customer Service Gate Gourmet, a Gate Group company, is the world’s largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate...

  • Cook

    4 weeks ago

    Edmonton, Canada Bridges Catering Full time

    Bridges Catering is looking for full time Cooks. Do you have experience in the food service industry and enjoy working in a fast paced and creative atmosphere? If so, this is the place for you! The banquet cook position includes preparing and cooking breakfast items, full course meals, salads, appetizers and desserts, while meeting our standards for...

  • Manager on Duty

    2 weeks ago

    Edmonton, Alberta, Canada Delta Edmonton South Hotel & Conference Centre Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Edmonton South Conference Centre, 4404 Gateway Boulevard NW, Edmonton, Alberta, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob Summary Serves as the property Manager on Duty and oversees all property operations, ensuring that the...

  • food services manager

    2 weeks ago

    Edmonton, Canada Edo Japan Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksConduct performance reviewsOrganize and maintain inventoryEnsure health and safety regulations are followedNegotiate arrangements with suppliers for food and other suppliesNegotiate with clients for catering or use of facilitiesParticipate in marketing plans...

  • Hotel Operations Manager

    1 week ago

    Edmonton, Canada Coast west edmonton hotel & conference centre Full time

    The pre-opening team at Coast West Edmonton Hotel & Conference Centre is currently looking for a dynamic Operations Manager. This position reports directly to the Regional Director of Operations. General Duties include: Overseeing the hotel operation, including Housekeeping, Guest Services and Maintenance and certain Human Resources responsibilities. The...

  • food services manager

    2 weeks ago

    Edmonton, Canada Edo Japan Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksConduct performance reviewsOrganize and maintain inventoryEnsure health and safety regulations are followedNegotiate arrangements with suppliers for food and other suppliesNegotiate with clients for catering or use of facilitiesParticipate in marketing plans and...

  • Remote Data Entry Associate

    3 weeks ago

    Edmonton, Canada Hiring Manager Full time

    DescriptionOur company excels in delivering comprehensive data entry services tailored to meet the unique needs of our clients. Leveraging cutting-edge technology, our team of skilled professionals ensures accurate and timely data processing.If you have a passion for data management, a keen eye for detail, and thrive in a remote work environment, this...

  • Cook

    5 days ago

    Edmonton, Canada Mercer’s Fine Food Catering LTD Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Catering firm **Tasks**: - Prepare and cook complete meals or individual dishes and foods - Prepare dishes for customers with food allergies or intolerances - Inspect kitchens and food service areas - Train staff in preparation, cooking...

  • Sales Manager

    4 weeks ago

    Edmonton, Canada Matrix Hotel Full time

    **Description**: 53 North Collection is looking for an exciting & enthusiastic individual to join our sales team for three independent, boutique properties in Edmonton! The Sales Manager will be responsible for increasing room revenue by prospecting national and local sales markets, as well as build new accounts to ensure all revenue goals are achieved...

  • Catering Service Manager

    5 days ago

    Edmonton, Canada RKS Hotels Group Full time

    Education: College/CEGEP - Experience: 7 months to less than 1 year - or equivalent experience **Screening questions**: - Are you available for shift or on-call work? - Are you currently a student? - Are you currently legally able to work in Canada? - What is the highest level of study you have completed? **Green job**: - Involves duties and...

  • cook

    3 weeks ago

    Edmonton, Canada Mercer’s Fine Food Catering LTD Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingCatering firmTasksPrepare and cook complete meals or individual dishes and foodsPrepare dishes for customers with food allergies or intolerancesInspect kitchens and food service areasTrain staff in preparation, cooking and handling of foodOrder...