Customer Service Representative

4 weeks ago

Kitchener, Canada Custom Leather Canada Limited Full time

**The Opportunity**

Custom Leather Canada Limited is currently seeking a **Customer Service Representative **to support all procedures related to customer orders and/or other customer requirements. This position works in a team environment of two other CSRs.

**Job Duties**
- Previous Customer Service experience where orders are received by EDI
- Intermediate skill set with Microsoft Word and Excel
- Bilingual (French) is an asset
- Excellent organization skills with the ability to multi-task
- Strong attention to detail
- Proven ability to collaborate and problem solve
- Good communication skills, both written and verbal
- Experience with UPS & FedEx Shipments and US customer accounts
- Able to work independently, under pressure and with mínimal supervision

**MAJOR RESPONSIBILITIES**:

- Complete daily invoicing, credit notes, EDI (sending and receiving ASN and invoices).
- Daily receipt of cash deposits for distribution.
- Prepare all necessary export documentation and assist Shipping Team with routing and/or related shipping matters.
- Responsible for reception duties in-house and all incoming phone calls.
- Support Marketing Team, printing forecasts, providing sales reports, price lists, and other material as required.

This position cooperates closely with all the internal departments of the company.

**What We Offer**
- A clean and safe work environment that fosters respect and encourages continuous improvement
- A team oriented atmosphere
- **Hours**: Monday to Thursday 7:00 am to 4:15pm and Friday 7:00am to 12:00pm
- Total Rewards Package including excellent Group Benefits (50/50 cost share for health and dental portion), company sponsored retirement savings plan, paid personal days and an annual bonus program
- Hourly Wages, Paid bi-weekly by Direct Deposit

**About Us**

Custom Leather Canada Limited is the largest, and one of the oldest leather accessory and belt manufacturers in Canada. The company began producing consumer leather products in 1949 and has been in continuous operation since that time. We operate out of a 70,000 sq. foot state of the art manufacturing facility in Kitchener, Ontario, Canada.

The company wholesales goods under a number of product lines. Our main business involves the manufacture and import of Men's and Women's belts, which we ship to our customers throughout Canada and the United States. Our belts are sold under our own brands, our customers' private labels, as well as Buffalo David Bitton, Silver Jeans Co, Vince Camuto, Totes, and other brands under license.

Our customers include all avenues of retail, including major department stores, specialty stores, as well as independent men's and ladies wear stores. We also manufacture and distribute a wide variety of small leather goods and accessories.

**How to Apply**

**Job Types**: Full-time, Permanent

**Salary**: $39,000.00-$43,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Kitchener, ON N2B 3X9: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please provide your desired compensation range.

**Experience**:

- Customer Service: 2 years (preferred)

Work Location: In person

Application deadline: 2023-04-21

  • Customer Service Representative

    1 month ago

    Kitchener, Canada Handyman Connection - KW, Cambridge, Guelph & Brantford Full time

    Handyman Connection of Kitchener is locally owned and operated, we are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of a National Franchise with an opening for a Part-Time Customer Service Representative. Our customers are seeking additional office support for...

  • Customer Service Representative

    2 weeks ago

    Kitchener, Canada Handyman Connection - KW, Cambridge, Guelph & Brantford Full time

    Handyman Connection of Kitchener is locally owned and operated, we are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of a National Franchise with an opening for a Part-Time Customer Service Representative. Our customers are seeking additional office support for...

  • Customer Service Representative

    2 weeks ago

    Kitchener, Canada Kitchener Collision Repair Experts Full time

    _**Collision Repair Experts Kitchener is looking for a Customer Service Representative to join their team!**_ Your role as a customer service representative is to ensure that the customer receives a legendary customer service experience. **Duties**: Greets customers upon intake and delivery of vehicles Inspects vehicles for accident related and prior...

  • Customer Service Representative

    2 days ago

    Kitchener, Ontario, Canada Handyman Connection - KW, Cambridge, Guelph & Brantford Full time

    Handyman Connection of Kitchener is locally owned and operated, we are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of a National Franchise with an opening for a Part-Time Customer Service Representative. Our customers are seeking additional office support for...

  • Customer Service Representative

    3 weeks ago

    Kitchener, Canada U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    2 weeks ago

    Kitchener, Canada U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    2 weeks ago

    Kitchener, Canada Handyman Connection - KW, Cambridge, Guelph & Brantford Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of a National Franchise with an opening for a part-time Customer Service Representative. Our customers are seeking additional office support for our growing...

  • Customer Service Representative

    4 days ago

    Kitchener, Canada Handyman Connection - KW, Cambridge, Guelph & Brantford Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of a National Franchise with an opening for a part-time Customer Service Representative. Our customers are seeking additional office support for our growing...

  • Customer Service Representative

    2 weeks ago

    Kitchener, Canada U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    2 days ago

    Kitchener, Ontario, Canada Handyman Connection - KW, Cambridge, Guelph & Brantford Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of a National Franchise with an opening for a part-time Customer Service Representative. Our customers are seeking additional office support for our growing...

  • Customer Service Representative

    2 days ago

    Kitchener, Ontario, Canada ACUTE Environmental Services Full time

    Customer Service RepresentativeACUTE Environmental and Safety Services Inc. is looking for an experienced, career-minded Customer Service Representative whois responsible for serving customers in person and via the telephone.The Customer Service Representative is accountable for dealing with customer inquiries, and processing transactions, such as invoicing...

  • Customer Service Representative

    1 day ago

    Kitchener, Ontario, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers' purchases, returns, trade-ins and more.No experience required, we will equip you with the...

  • Customer Service Representative

    2 weeks ago

    Kitchener, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 487945 Work Type: Contract Dufferin Concrete, A CRH Company is currently hiring a **Customer Service Representative** to join their growing team! **Who we are** Recognized as one of Greater Toronto's Top 100 Employers, Dufferin Concrete has been a trusted supplier, providing the materials, expert advice and value-added services to build roads,...

  • Customer Service Representative

    1 day ago

    Kitchener, Ontario, Canada Pillers Fine Foods Full time

    DescriptionThe Customer Service Representative will report to the Sr. Manager, Customer services & Logistics, and act as a liaison between customers, companies and consumers, to input orders and process complaints. This role will also assist with sales, order status, account questions and billing as required.Duties and Responsibilities include but are not...

  • Customer Service Representative

    4 days ago

    Kitchener, Canada Waste Connections of Canada Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment? Waste Connections of Canada is seeking dedicated and enthusiastic individuals to join our team as Customer Service Representatives **About Us**: Waste Connections of Canada is a leader in waste management and environmental services,...

  • Customer Service Representative

    2 days ago

    Kitchener, Ontario, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 487945Work Type: ContractDufferin Concrete, A CRH Company is currently hiring a Customer Service Representative to join their growing teamWho we areRecognized as one of Greater Toronto's Top 100 Employers, Dufferin Concrete has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways, schools,...

  • Customer Service Representative

    4 weeks ago

    Kitchener, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 496658 Work Type: Contract It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world - class team. Make your mark! You will be a successful addition to our team if you look at change as an opportunity...

  • Customer Service Representative

    4 weeks ago

    Kitchener, Canada CRH Canada Full time

    **Job ID**: 496658 **Work Type**: Contract It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world - class team. Make your mark! You will be a successful addition to our team if you look at change as an...

  • Customer Service Representative

    21 hours ago

    Kitchener, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 496658 Work Type: Contract It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world - class team. Make your mark! You will be a successful addition to our team if you look at change as an opportunity...

  • Customer Service Representative

    3 weeks ago

    Kitchener, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 487945 Work Type: Contract **DELIVER CONCRETE RESULTS - JOIN THE DUFFERIN CONCRETE TEAM AT CRH CANADA** Who we are Recognized as one of Greater Toronto's Top 100 Employers, Dufferin Concrete has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways, schools, homes and buildings in...