Medical Office Assistant

2 weeks ago


Newmarket, Canada York Hyperbaric Medical Center Full time

York Hyperbaric Medical Center provides hyperbaric oxygen treatments for a variety of conditions for Newmarket and surrounding regions.

As the Medical Office Assistant, you will be joining a team of compassionate health care providers seeking to positively impact the patients’ quality of life throughout their healing journey.

The Medical Office Assistant supports the operations of the clinic and healthcare providers and is the first point of contact for patients.

REPORTS TO: Medical Director of the Clinic

What you will do:

- Welcome patients and HCP into the clinic. Provide assistance as needed.
- Liaise with patients, physicians, and various HCP to schedule and confirm appointments, triage referrals, and coordinate activities related to and from clinical and patient interactions.
- Support the day-to-day activities of a medical clinic including verifying the validity of OHIP (Ontario Health Insurance Plan) coverage or other medical insurance as appropriate.
- Perform Triage as required.
- Collect payment of uninsured services as required.
- Learn and use the EMR for all patient activities, ensuring patient data is entered correctly at all times.
- File faxes electronically.
- Assist patients in the use of modern technology within the clinic.
- Assist physicians and patients with requisitions and forms for insurance, medical forms, Ministry of Health etc.
- Maintain a professional approach when interacting with colleagues and health care professionals to establish good working relations.
- Communicate with patients using empathy, understanding and respect.
- Other duties as assigned.

What you will need:

- Previous experience working in a medical clinic
- Outstanding customer service skills, including the ability to interact with patients using an empathic approach.
- Proficient in Microsoft Office with an emphasis on Outlook.
- A working knowledge of Electronic Medical Records is an asset; experience with Accuro EMR is preferred.
- Excellent verbal and written communication skills.
- The ability to work in a high paced environment.
- Highly organized, detailed-oriented with strong people skills.
- Ability to work within a team environment and independently.
- Flexibility with regards to shift coverage and collegial support.

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay
- Tips

Ability to commute/relocate:

- Newmarket, ON L3Y 3E4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

Expected start date: 2023-07-24



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