Medical Receptionist

2 weeks ago


Edmonton, Canada Alberta Cardiology and Medical Consultants Full time

**Description**
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team. The Medical Receptionist will be responsible for providing excellent customer service to patients, managing phone calls, scheduling appointments, and maintaining electronic medical records. This is a vital role in our medical office, as the Medical Receptionist is often the first point of contact for patients.

**Responsibilities**:

- Able to perform under pressure with abnormally high volume of calls.
- Answer phone calls and direct them to the appropriate staff members
- Maintain electronic medical records, ensuring accuracy and confidentiality
- Verify insurance information and obtain necessary authorizations
- Collect patient payments and provide receipts
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Collaborate with Booking team and medical staff to ensure smooth patient flow and efficient operations. Specially the phone call flow
- Provide exceptional customer service to patients, addressing any inquiries or concerns

Qualifications:

- Previous experience working in a medical office or similar administrative role preferred
- Proficient in using electronic medical records systems (EMR MicroQuest is a must)
- Familiarity with medical terminology and procedures
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of phone systems and front desk operations ( Shaw/Rogers telephone System knowledge a must )
- Medical receptionist experience is a bonus

**Job Types**: Full-time, Part-time

**Salary**: $15.00-$18.00 per hour

Expected hours: 25 - 44 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- No weekends

Application question(s):

- How Many Years of Health Quest EMR Experience do you have?

**Education**:

- AEC / DEP or Skilled Trade Certificate (required)

**Experience**:

- Medical receptionist: 2 years (required)
- Canadian: 2 years (required)

**Language**:

- Punjabi (required)
- English (required)

Licence/Certification:

- BLS Certification (required)

Work Location: In person

Application deadline: 2024-03-25
Expected start date: 2024-03-25


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