Fulfillment Center Operations Manager

3 weeks ago

Montréal, Canada APP Group Full time

**APP Group** is the Montreal-based parent company of Mackage and SOIA & KYO brands with offices currently in Montreal, New York, Miami, Shanghai, Munich and Paris.

**MACKAGE**

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

**SOIA & KYO**

Celebrates beauty in simplicity. From the scent of fresh rain, to finding that perfect layer when you need it most, we believe life’s simple moments bring great joy.

Founded in Montreal in 2004, SOIA & KYO has quickly grown into a sought-after premium outerwear brand. We are dedicated to actively challenging ourselves in creating products that are better for people and the planet with a commitment to sustainability as an integral part of our brands’ values.

Fine fabrics, refined construction, effortless wear with versatile styling have made SOIA & KYO a celebrity go-to and a globally recognized brand sold throughout North America, Europe and Asia.
- In this document, the use of the masculine gender is intended solely to lighten the text._

**Job Summary**

**What you’ll do**

**Management of 3PL operations **_**(third-party logistics)**_
- Create plans and steer performance towards daily and monthly goals.
- Track performance through KPI’s & CPU.
- Communicate policies to Associates and act as the primary information source for the teams; maintain compliance, consistency, and take corrective action when needed.
- Keep track of major’s wholesale orders and their respective shipping timelines.
- Supervise warehouses system issues.

**Direct oversight over in-house warehouse**
- Manage special projects: re-branding, samples.
- Consolidate operations and drive operations to productivity increase.
- Lead, collaborate and execute daily work plan with warehouse teams.

**System inventory control**
- Maintain a high-level of inventory accuracy, service quality, productivity, and customer satisfaction.
- Work with internal Inventory Coordinator to properly manage inventory.

**What you’ll bring**

**Experience**:

- 3-5 years’ experience managing diverse warehouse teams.
- Experience with Warehouse Management System.

**Skills and competencies**:

- Strong leadership and interpersonal communication skills.
- Excellent PC skills with knowledge of Excel, Word, Outlook, and PowerPoint.
- Ability to train, coach, and mentor warehouse Associates.
- Ability to simultaneously perform multiple tasks.
- Ability to make decisions, problem solve, prioritize assignments, and direct the workforce in an ever-changing warehouse environment.
- Ability to interpret and understand policies and procedures and relate them to others.
- Ability to implement Lean practices, key metrics, and lead continuous improvement initiatives to enhance service capabilities, productivity, and profitability.
- Excellent communication skills and attention to detail.

**We want to get to know you**

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

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