Practice Lead

6 months ago

Burnaby, Canada Dentalcorp Canada Full time

About us:
Oakmount Dental has been serving South Burnaby and the surrounding communities for more than 25 years. At our practice, we provide a wide range of services ranging from general dentistry to cosmetic dentistry, dental Implants, children’s dentistry, oral surgery, and much more.

Our dental care staff are highly regarded in their field and provide unparalleled dental care in a safe and soothing environment. Our team is passionately dedicated to continuing education and attend continuing education courses to stay on top of the current knowledge.

Working within our network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians, while having greater access to the most advanced treatment technologies and training & development.

We are proud to receive a 5.0 star rating in google reviews, exceeding excellence through exceptional patient service, continuous learning and innovative technology.

Our practice is conveniently located a beautiful area of South Burnaby and has wonderful views, plenty of parking, and is walking distance from transit.

Schedule: Full-time hours, Monday to Friday

Benefits of Joining Our Team:
- Competitive compensation- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education- Attend social and CE events to network with dental professionals in your community- Work-life balance and flexibility- Access to modernized technology to provide optimal oral care to patients

The wage range is from $28.00 to $32.00 per hour depending on experience. Hourly wage is determined based on work experience and will be discussed during the interview process.

Key Responsibilities:
Operational Planning & Execution- Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.- Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

Compliance & Patient Safety- Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.- Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.- Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership- Lead, coach and motivate the team to improve productivity, engagement and retention of patients.- Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.- Support recruitment efforts to interview dental professionals and assess for best fit.- Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You:
- University or College Diploma in business or office administration- 3-5 years experience in either a clinical setting, retail sales or customer service environment- Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management- Strong business acumen and extensive experience in budgeting and forecasting- Experience with dental software systems and Microsoft Office is preferred- Strong commitment to maintaining health regulation and operational standards- Willingness to work varied hours to align with business needs

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