Inside Sales

5 months ago

Mississauga, Canada KBC Tools and Machinery Full time

Can you feel comfortable, curious, and excited to engage in a conversation with a client or potential client to understand the scope of their needs? What they are looking for now? What their purchasing potential is? What they are looking for in their supplier?

Can you drill down from a general request to the exact tool or part a client is looking for? Do you know how to ask questions to get the information you need to help solve the problem?

Do you love reading catalogs and figuring out what goes with what? Do you have some experience with tools & machinery for metalworking, woodworking, or plastics?

Are you Outgoing? Approachable? Curious? Driven? Dedicated? Empathetic?
Do you possess Sales experience? B2B? Superior Customer Service? Problem Solving Skills? Intermediate Computer Skills? Front Counter experience?

If this describes you, we want to talk to you

We have an OUTSTANDING opportunity in our **Mississauga, Ontario** location for an Inside Sales Associate. This person is the smiling face that greets our customers both on the phone and at the front counter, Monday - Friday (8a.m. - 5p.m.) No two days are alike - you’ll be working both at the front counter, and on the phones, in inside sales.

You are not an order taker, you’re an order MAKER - you are building relationships with our clients, asking the questions to get to better understand and know our clients, introducing new products, mentioning value, and adding additional contacts within existing accounts that could lead to developing new accounts or to further assist them in other areas of their business.

**Requirements**:
We are looking for someone who is high-energy, motivated, and enjoys being customer-facing. Strong attention to detail is necessary in this position. This position also requires a high level of proficiency in Microsoft Office (Excel, Word, Outlook) and computer skills. Must have exceptional communication skills, Diligent In following up on new business. Closing sales and achieving sales targets. Understanding customer needs and identifying sales opportunities.

**We Are**:
KBC Tools & Machinery - we are a team dedicated to getting our clients what they need, when they need it, and keeping Canada manufacturing one tool at a time. We've been in business since 1965, and we have tens of thousands of clients in the M.R.O. industry with a specialization in metalworking.

Our clients rely upon us every day, and we give them what they need with great prices and fast & friendly service. It's easy with over 100,000 industrial items in stock, in our catalogue and online. KBC Tools is a one stop shop for those in the metalworking and M.R.O. world with a full offering of: Abrasives, Cutting Tools, Carbide Tooling, Fluids, Measuring & Inspection, Toolroom Accessories, Hand Tools, Shop Supplies, Power & Air Tools, and Industrial Machinery. Whether you are looking for a ¼-20 Tap, Ball End Mill, Reversible Air Drill, Machinist Clamping Set, Lathe Chuck, Drill Chuck, Fly Cutter, Vises or a new Lathe, Grinder, or CNC Milling Machine - KBC has got you covered for all your industrial needs - ALL METAL ALL THE TIME

We compete in the industrial world with local competitors like Try Hard, Caliber, Sowa, Karr Industrial as well as national houses such as Fastenal, MSC Direct, and Grainger with a strong combination of in-depth inventory of name brand and world class products and a huge commitment to customer service so that our clients know that they can rely upon us day in and day out.

We take care of every order to ensure that we do what we say and say what we do. Our business is not based on getting that one BIG order but ensuring that our clients keep on coming back...and they do **That's why we've been doing what we've been doing now for over 57 years.**

We look forward to you joining our team.

**Have a great day tooling around**

**Job Types**: Permanent, Full-time

Pay: $20.00-$26.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Inside sales: 3 years (required)
- Branch Based Sales: 3 years (required)
- Order Entry: 3 years (required)
- Industrial sales: 3 years (required)
- B2B sales: 3 years (required)
- CRM software: 2 years (required)

Work Location: In person

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