Technical Inside Sales
6 months ago
Salary:
Job Description - Inside Sales - Technical
Job Title: Inside Sales - Technical
Job Category: Team Member
FLSA Status: Exempt
Team: Inside Sales
Reports To: Inside Sales Manager
ESSENTIAL DUTIES AND RESPONSIBILITIES
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Other duties may be assigned.
- Develop clear and effective quotations for current and prospective customers, representatives and/or Regional Sales or Industry Sales.
- Complete pro-active open quote follow-up or new product information phone calls.
- Establishes, develops and maintains relationships with current customers, prospective customers and/or representatives in the assigned territory to generate new business for the organization's products and services.
- Resolves customer complaints by investigating problems, developing solutions and making recommendations to
- Support new business development activities by follow-up phone calls on sales leads, as required.
- Develops customer accounts by suggesting related and new product items and explaining technical features to customers and representatives.
- Travel to representative and customer sites to train on products, internal processes and the resources available to support their needs.
- Participate in trade shows and conventions in assigned territory.
- Maintains and improves superior results by following procedures and recommends improved policies and
- Possess basic understanding of VEGA Terms and Conditions to negotiate and assess significance of customer requests.
- Assist sales support to clarify model codes and equipment descriptions, address price deviations, make commission assignments, resolve credit holds, and provide other information as required.
- Determine and assess financial and performance impact of quote and order request changes.
- Field incoming inquiries for post order service and support issues. Ask probing questions to determine best course of action to fulfill customer needs and minimize VEGA costs.
- Issue timely and detailed Material Return Authorizations (MRA's) for VEGA equipment.
- Make decisions regarding issuance of credits and creation of special exchange terms, using defined guidelines.
- Initiate internal quality reporting process via electronic quality system.
- Identify waste, issues, and ideas for improvements.
- Share “What Went Well?” and “What Needs Improvement?” in Daily RIG Huddle.
- Work on assigned Improve/Grow projects.
QUALITY RESPONSIBILITIES
- Focus on customer satisfaction through continuous improvement. Understand, implement and maintain the Quality Policy of VEGA.
- Identify and implement corrections to problems and opportunities for improvement, both individually and through
- Follow procedures and work instructions in compliance with ISO 9001:2015.
- Performs facility tours of VEGA's campus (training, sales and production buildings).
Maintains and improves superior results by following procedures and recommends improved policies and
- Possess basic understanding of VEGA Terms and Conditions to negotiate and assess significance of customer
- Assist sales support to clarify model codes and equipment descriptions, address price deviations, make commission assignments, resolve credit holds, and provide other information as required.
- Determine and assess financial and performance impact of quote and order request changes.
- Field incoming inquiries for post order service and support issues. Ask probing questions to determine best course of action to fulfill customer needs and minimize VEGA costs.
- Issue timely and detailed Material Return Authorizations (MRA's) for VEGA equipment.
- Make decisions regarding issuance of credits and creation of special exchange terms, using defined guidelines.
- Initiate internal quality reporting process via electronic quality system.
EDUCATION and/or EXPERIENCE
- Four year Degree, preferably in a Technical Field. AND customer service experience.
OR
- equivalent combination of education and experience.
COMPUTER SKILLS
- Proficient in the following computer software programs: Microsoft Office Products
COMPANY PROVIDED EQUIPMENT
- Employee is provided Company-owned communications equipment and is responsible for its security.
- Employee isexpected to use care to avoid losing or breaking equipment.
- If provided a Tablet or iPhone Employee is required to have the equipment available during non-work hours and
PHYSICAL DEMANDS
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is frequently required to stand and walk; use hands to operate computer; and talk and hear.
WORK ENVIRONMENT
- While performing the duties of this job, the employee is occasionall
-
Inside Sales Administrator
4 days ago
Toronto, Canada Demant Canada Full timeDemant is one of the world’s largest global hearing aid manufacturers. Our commitment to life-changing technology through our culture, programs, services, and commitment to our employees has been a key driver for our organization’s success. We are currently seeking an Inside Sales Administrator to join our growing team. The Inside Sales Administrator...
-
Inside Sales Representative
7 months ago
Toronto, Canada Maxxit Systems Inc Full time**WHO WE ARE** Maxxit Systems Inc. works closely with architects and contractors to translate design intent into beautiful, durable, easy-to-install architectural components for commercial and retail projects across North America. With manufacturing facilities in Toronto Ontario, Maxxit specializes in design assist, project management, and fabrication of...
-
Inside Sales Representative Toronto, On
7 months ago
Toronto, Canada BearCom Full time**About Bearcom**: - Largest Distributor of Wireless Voice, Data, and Video Solutions in North America - 40+ Years Industry-Leading Experience - Partnerships with Motorola, JVC Kenwood, Avigilon, and more - 75+ Branches Across North America with U.S. HQ in Dallas, TX As an Inside Sales Representative, you will be managing and selling into your existing...
-
Inside Sales Representative
7 months ago
Toronto, Canada Northwood Collection Full timeApplicants from LONDON, WINDSOR, and SARNIA, Ontario welcome. **Inside Sales Representative - Home Furnishings Industry** Canadian Design and Manufacturer of Home Décor Products is looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads,...
-
Inside Sales Representative
7 months ago
Toronto, Canada Virtualy possible Full timeWe are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets. To be successful as an inside sales...
-
Inside Sales Manger
6 months ago
Toronto, Canada Manulife Full timeWe are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...
-
Inside Sales Manager
4 weeks ago
Toronto, Canada Peninsula Canada Full timeCompany: Peninsula Employment Services Limited Job Title: Inside Sales Manager Department: Inside Sales: Location: Toronto, ON Salary $70,000.00 OTE $100,000.00 **Inside Sales Manager** Do you want the opportunity to work for one of the fastest growing companies in Toronto, with some of the most engaged, driven salespeople around? **More about the...
-
Inside Sales Representative
1 day ago
Toronto, Canada VR Vision Inc Full time**Inside Sales Representative Responsibilities** Include: - Understanding customer needs and requirements - Routing qualified opportunities to the appropriate sales executives for further development and closure - Experience with Hubspot & LinkedIn Sales Navigator **Job Brief** We are looking for a talented and competitive Inside Sales Representative that...
-
Inside Sales Manager
7 months ago
Toronto, Canada Peninsula Canada Full time**Company**: Peninsula Employment Services Limited **Job Title**: Inside Sales Manager **Location**: Toronto, ON **Working Days**: Monday to Friday **Salary**: $70,000 OTE $100,000 **Do you want the opportunity to work for one of the fastest growing companies in Toronto, with some of the most engaged, driven salespeople around?** **More about the...
-
Inside Sales Representative
1 day ago
Toronto, Canada Heer Law Full time**About our Firm** Heer Law specializes in providing intellectual property law, intellectual property litigation, patent agent and trademark agent services. We are an established intellectual property law firm located in downtown Toronto. The firm has experienced strong annual revenue growth over the past four years and anticipates that the firm will again...
-
Bi-lingual Inside Sales Representative
6 months ago
Toronto, Canada Mueller Water Products Full timeMueller Company - Bilingual (English / French) Inside Sales Representative Opening Mueller, the nation's leading manufacturer of flow control devices for the water and gas distribution industries, has an opening in our Inside Sales Department for a bilingual Inside Sales Representative. This position can be located in Mueller’s Barrie or Toronto location...
-
Inside Sales Account Manager
4 weeks ago
Toronto, Canada Axis Communications Full timeJob Title Inside Sales Account Manager Job Description Axis Canada team is looking for an Inside Sales Account Manager in the Mississauga, ON location. This position will work closely with Regional Sales Managers to promote and aid the sale of Axis Communications products and solutions within assigned territory. Proudly recognized as one of Canada's Best...
-
Inside Sales Representative
7 months ago
Toronto, Canada Images 2000 Inc Full time**Inside Sales Representative - Home Furnishings Industry** Canadian Design and Manufacturer of Home Décor Products is looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring...
-
Inside Sales Representative
7 months ago
Toronto, Canada PHL Distributions Inc Full timePHL Distributions is seeking a motivated and experienced Inside Sales Representative to join our team on a part-time basis. If you have a minimum of 1 year of sales experience, along with a vibrant and intuitive personality, excellent interpersonal skills, and a passion for pharmaceutical products, this role offers an exciting opportunity to contribute to...
-
Inside Sales Representative
3 months ago
Toronto, Canada Bluebelt Full time**About Us**: At ACL, we specialize in delivering expert finishes for a wide range of industrial and consumer products. As one of North America's largest and most technologically advanced custom powder, liquid, and blasting job shops, we handle powder coating projects of all sizes. ACL Toronto stands as a premier facility in the industry. In addition to...
-
Inside Sales Professional
2 weeks ago
Toronto, Ontario, Canada Peninsula Canada Full timeAbout the RoleWe are seeking a highly motivated and ambitious individual to join our Inside Sales team as an Inside Sales Executive. As a member of our team, you will be responsible for building relationships with clients and driving revenue growth through sales efforts.What We OfferA competitive salary of $47,500 - $52,500 per year, plus commission.Ongoing...
-
Inside Sales
1 month ago
Toronto, Canada Monzek Consulting Full time**Responsibilities**: - **Strategic Planning & Sales**: - Develop and execute strategies to achieve B2B sales targets. - Identify and evaluate new business opportunities within the industry through research and analysis. - Build and maintain relationships with prospects by recommending tailored solutions. - **Customer Engagement**: - Maintain long-term...
-
Inside Sales and Customer Service
4 months ago
Toronto, Canada FLOW SALES LTD. Full time**Inside sales representative and warehouse assistance** **Who We Are**: **Flow Sales sells and supports products in the plumbing, hot water heating and HVAC industries in the greater Toronto area.** A professional approach to our business operations and customer service ensures expedient and accurate handling of quotations and orders. We know that quality...
-
Inside Sales Representative, Cpdi
3 months ago
Toronto, Canada Eaton Full timeEaton’s ES AMER ESS division is currently seeking a Inside Sales Representative, CPDI. **What you’ll do**: **Primary Function**: Eaton's Critical Power and Digital Infrastructure (CPDI) Sales Division has an immediate interim opening for an Inside Sales Representative. This position will be located in Toronto, Ontario, Canada and is anticipated to be 12...
-
Inside Sales Representative
4 months ago
Toronto, Canada STEM MONTESSORI ACADEMY OF CANADA Full time**Our Company: Something About Us!** STEM Montessori Academy Canada (STEM CANADA) is a federal not for profit program currently operating in facilities across Canada. Our mission and focus is to help each child achieve academic excellence, master self-learning skills, and develop equal character while fostering self-discipline, critical thinking, and...