Service Manager
2 weeks ago
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
**WHAT IS EXPECTED?**
Daily operations leading our team and managing the workload for our Service department. We are seeking a friendly, outgoing professional with high level experience on customer engagement and satisfaction these two been critical to the success of this branch, so we need someone who has excellent management and training skills. If you love working in a dynamic, fast-paced environment, we’re excited to discuss this position with you.
**Responsibilities**:
- Respect and enforce company policies, safety regulations, rules, and values of the company
- Act as an ambassador of Prevost in all respects
- Contribute to the attainment of company objectives through the efficient use of resources
- Foster teamwork and positive communications between employees and all business functions
- Promote standardization and uniformity in management processes and practices
- Coordinating training of service technicians and assist with personal development plans
- Actively seek opportunities to increase service sales
- Ensure customer satisfaction on repair and support Prevost Red Carpet Policy standards
- Monitor operational expenses of service department
- Review annual budgets and assess equipment needs
**Tasks**:
- Supervise Service Department for workload and meeting customer demands
- Lead and participate in routine communication meetings with department
- Assist other branches and area Service Representatives to manage customer problems
- Assertive with technician roles and responsibilities
- Willing to make decisions and follow through
- Participate in WO process to expedite customer invoicing
- Attend and communicate training information
**WHAT YOU NEED ?**
**Required Competencies**:
- Mechanical knowledge
- Ability to estimate a mechanical repair
- Contact customers to fill service schedule
- Financial responsibility of department expenses
- Communicating with customers and vendors for repairs, authorizations, and purchase orders
- Customer service oriented
- Teamwork
- Microsoft Office skills
- Record keeping, research and documentation skills
- Resolve customer discrepancies
- Fast paced environment combined with high customer expectations
- Understand and enforce warranty policy
- Excellent organizational skills
**Minimum Education Required**:
- Minimum High School Education
- Minimum Years of 5 Years industry Experience Required
- Prior Service Manager experience preferred
- CDL preferred, but not required
**What’s in it for you?**
- Complete benefits plan
- Stimulating work environment in constant motion
- Permanent position
**Ready for the next move?**
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
Work Location: In person
-
janitorial services manager
3 weeks ago
Richmond, Canada A Best Grease Trap Service Ltd. Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingJanitorial service companyTasksEstablish or implement policies and procedures for staffManage contracts for advertising or marketing strategiesHire, train and supervise staffAddress customers' complaints or concernsPlan, organize, direct, control and...
-
janitorial services manager
2 weeks ago
Richmond, Canada A Best Grease Trap Service Ltd. Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingJanitorial service companyTasksEstablish or implement policies and procedures for staffManage contracts for advertising or marketing strategiesHire, train and supervise staffAddress customers' complaints or concernsPlan, organize, direct, control and evaluate daily...
-
Clk 12r
24 hours ago
Richmond, Canada BC Public Service Full timePosting Title- CLK 12R - Client Service Representative - Closing date extended- Position Classification- Clerk R12- Union- GEU- Work Options- On-Site- Location- Richmond, BC V7C 4M9 CA (Primary)- Salary Range- $52,803.18 - $59,607.79 annually- Close Date- 2/4/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service ->...
-
Marketing Manager
7 days ago
Richmond, Canada Maple Leaf Auto Service Ltd Full timeEducation: College/CEGEP - Experience: 2 years to less than 3 years **Work setting**: - Urban area **Tasks**: - Develop promotional materials - Hire, train, direct and motivate staff - Manage contracts - Market business services - Plan and control budget and expenditures - Direct and evaluate establishments and departments that maintain media relations on...
-
Service Manager
5 days ago
Richmond, Canada Bunzl Canada Full time**Responsibilities**: - Manage a Service Department to achieve sales, profits, and efficiency by maximizing production, controlling costs, marketing, building a clientele and establishing solid employee relationships. - Ensure high quality service and repairs are provided to customers. - Direct and schedule daily activities of all service staff. - Establish...
-
Manager, Customer Service
3 days ago
Richmond, Canada Skyservice Business Aviation Full time**SKYSERVICE BUSINESS AVIATION** Skyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full service experience from Aircraft Management, Aircraft Charter, Maintenance and Aircraft sales from our Fixed Base Operations that span Canada and the western United States. People and...
-
Manager, Client Services
6 days ago
Richmond, Canada WorkSafeBC Full timeJob requisition number 037659 Job location Richmond Full-time / part-time Full-time Posting period From 01/18/2023 to 01/31/2023 Overview Do you have experience leading multi-disciplinary teams with a passion to make a difference in the recovery and return to work of persons injured in the course of their employment? Are you agile and thrive in a...
-
Venue Services Manager
5 days ago
Richmond, Canada Richmond Olympic Oval Full timeThis dynamic role manages the Richmond Olympic Oval’s world-class experiences and services with exemplary organizational and leadership skills. While on duty, the Venue Services Manager is the Oval’s senior employee responsible for creating a welcoming environment that is inspirational to staff, and rewarding to Oval members, partners, and...
-
Shipping Services Manager
23 hours ago
Richmond, Canada Lekon Logistics and Trading Co. Ltd Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 3 years to less than 5 years - or equivalent experience **Tasks**: - Manage finances or budget - Recruit, train and supervise staff - Arrange for shipping documentation and the tracking and tracing of goods in transit - Ensure transport...
-
Clinical Services Manager
3 days ago
Richmond, Canada MindRight Counselling & Consulting Inc. Full timeEducation: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Plan and control budget and expenditures - Establish and implement policies and procedures for delivery of health care services - Hire, train, direct and motivate staff - Assign, co-ordinate and review projects and programs - Manage contracts - Develop evaluation systems to...
-
Resident Services Manager
24 hours ago
Richmond, Canada MOSAIC HOMES Full timeAs Resident Services Manager, you will manage all aspects of the day-to-day operations at two new, purpose-built rental properties: 33 units at Williams Living Apartments in Richmond, and 42 units at Lakewood Living Apartments in Vancouver. From preparing lease documents, to managing rent collection and doing daily inspections and light cleaning, you take...
-
Manager, Roads
1 day ago
Richmond, Canada City of Richmond BC Full time**Manager, Roads & Construction Services**: The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs,...
-
Financial Services Consulting Manager
4 weeks ago
Richmond, Canada Teed Group Business Consulting Corp. Full timeJob Title: Financial Services Consulting Manager (NOC 10029) Company Name: Teed Group Business Consulting Corp. Business Address: Minoru Blvd, Richmond, BC, V6X 2A9 Position Available: 1 Job Type: Full-time, Permanent Language: English Wage: $67,860 CAD Annually Work Hours: 30 hours per week About The Role: Teed Group Business Consulting Company, a prominent...
-
Operations and Process Management Intern
3 days ago
Richmond, Canada UNITED PARCEL SERVICE Full time**Primary Job Posting Location**: Richmond, British Columbia Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of...
-
Operations Manager
5 days ago
Richmond, Canada UNIQUE HAULAGE LTD. Full timeEducation: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services - Interview, hire and provide training for staff - Plan, administer and control budgets for client projects, contracts, equipment and...
-
esthetic services manager
3 weeks ago
Richmond, Canada Aesthetic Miracle Cosmetic Clinic Ltd. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 yearExperience: 2 years to less than 3 yearsWork settingBeauty shop or aesthetic serviceTasksEstablish or implement policies and procedures for staffPlan and control budget and inventoryManage contracts for advertising or marketing...
-
esthetic services manager
3 weeks ago
Richmond, Canada Aesthetic Miracle Cosmetic Clinic Ltd. Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 yearWork settingBeauty shop or aesthetic serviceTasksEstablish or implement policies and procedures for staffPlan and control budget and inventoryManage contracts for advertising or marketing strategiesHire, train and...
-
professional services manager
3 weeks ago
Richmond, Canada JFU Consultants (Canada) Limited Full timeWork Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Bachelor's degreeExperience: 5 years or more or equivalent experienceTasksHire, train, direct and motivate staffMarket business servicesPlan and control budget and expendituresPlan and direct researchDirect and advise staff in the development and implementation of service quality...
-
professional services manager
3 weeks ago
Richmond, Canada JFU Consultants (Canada) Limited Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationBachelor's degree or equivalent experienceTasksHire, train, direct and motivate staffMarket business servicesPlan and control budget and expendituresPlan and direct researchDirect and advise staff in the development and implementation...
-
operations manager
2 weeks ago
Richmond, Canada UNIQUE TRANSPORT INC Full timeEducation: College/CEGEPExperience: 2 years to less than 3 yearsTasksDirect and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative servicesHire and train or arrange for training of staffInterview, hire and provide training for staffPrepare reports and briefs for management committees...