System Support Administrator

4 months ago


Richmond, Canada T&T Supermarket Full time

Company Introduction: T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 33 stores across the country: 14 in BC, 7 in Alberta, 11 in Ontario, and 1 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of years.
- Major Responsibilities: Develop and maintain installation, operational and configuration procedures
- Install new / rebuild existing servers / workstations and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project / operational requirements
- Contribute to and maintain system standards
- Perform regular security monitoring to identify any possible intrusions
- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery disks are created, and media is recycled and sent off site as necessary
- Provide first level IT hardware and software support per request from various users - investigate, troubleshoot, repair and recover; create, change and delete user accounts per request
- Perform day-end process and ensure reports delivery to management on a timely basis
- Perform any other duties assigned by the superior(s)
- Knowledge, Skills and Ability Requirements: At least 3 to 4 years experiences in Microsoft Office365 and the products i.e. Teams, One Drive, SharePoint, Flows, and Form
- At least 4 years experiences in Active Directory and Microsoft Azure Services
- At least 3 years experiences in Microsoft Exchange
- Knowledge and hands on experience of PowerShell scripts
- Be familiar with various MS Windows based system hardware and software administration including but not limited to Office 365 suite, VMware, operating system, database system, networking, computer operation or system programming
- Knowledge of unify communication, internet technologies and mobile technologies would be an asset
- A diploma or bachelor degree in computer science, engineering, business administration or commerce is preferred
- Strong teamwork skill is a must
- Good communication skills, possess systematic & analytical problem solving ability
- Service oriented with good interpersonal and customer relations skills
- Demonstrate initiative, flexibility and responsiveness in completing tasks
- Fluent in French & English and able to speak, read and type Chinese will be an asset

**Employee Benefits**
- Quarterly discretionary bonus
- Life/AD&D insurance
- Extended health/dental/vision care
- Paid annual/sick/marriage/bereavement leave
- Subsidized staff meals
- In-store staff purchase discount

**Shift**
- 5 day work week (Monday to Friday, 9:00 am - 5:30 pm)

**Safety Statement**

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.


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