Systems Administrator

5 months ago


Richmond, Canada Boston Pizza International, Inc. Full time

This position provides quality support to IT users, employs a high degree of technical expertise and delivers customer service in a timely manner. The **Systems Administrator** will also provide first and second level support for defined problems, second level support for areas of expertise, and be able to identify and escalate trouble tickets, as needed, to higher-level support.

**Duties and Responsibilities**
- Microsoft Windows Server & Exchange Server Administration
- Active Directory administration, security, authentication and Active Directory group policies
- Manage and document Enterprise Backup systems
- Maintain companies network and local printers
- Manage and maintain SFTP/FTP servers
- Second Level Technical Support for areas of expertise
- Domain Registration and Management and external DNS records
- Assist with the creation and maintenance of Technical documentation including IT standards the reflect our company policies
- Participate in regularly scheduled after hours Windows Updates for servers
- Some travel may be required
- Coach and mentor Junior staff
- Other duties as required

**Skills Required**:

- 5+ years working with Microsoft Windows Server (Latest versions On-Prem and Cloud)
- 5+ years working with Microsoft Exchange Server and Office 365
- 5+ years managing Symantec Backup Exec, Veeam Backup and Replication and HP Tape Backup hardware
- Experience with Microsoft Windows Server, Group Policy, VMWare, Sophos, Skype for Business, IIS, SMTP, SQL servers, (s)FTP, ADFS, and PKI, Microsoft Direct Access, Microsoft PowerShell and scripting languages
- Strong working knowledge of Microsoft Windows 7/10, Microsoft Office, and client server technologies
- Experience with hardware such as HP Servers & Dell PCs
- Enthusiastic in dealing with new challenges and exercises professionalism and has a positive attitude
- Must have strong interpersonal communication and problem-solving skills
- Proactive with excellent organizational skills, time management and multitasking abilities
- Team player but able to perform well independently

**Extra consideration will be given to those who have**:

- Expertise in VMware and Microsoft SCCM
- Experience working with HP Switches
- Familiar with Footprints software


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